BoschWarning

not affiliated with Bosch had a bad experience. software issue in fridge causes freezer to not work.

[BoschWarning @BoschWarning911]

@boschusa But when a customer needs help you block them. I guess people are only a priority if you can post a pic. #likeabosch #boschbuilds #25yearsstrong

[BoschWarning @BoschWarning911]

#likeabosch #CustomerService you may block me @boschusa @BoschGlobal but you can’t block everyone. So many people are screaming for better #customer service and your response is to silence them. #bebetter

[Joakim Bergkvist @joakim6945]

@boschusa Don’t act like you are going to do something. You just want it to seem like you care. I will never ever buy Bosch again and I will yell anyone about my experience

[BoschWarning @BoschWarning911]

#likeabosch

[Joakim Bergkvist @joakim6945]

@boschusa Bosch does not care about you as a customer. They will act like it, but they don’t really care and do not make an effort to keep you as a customer.

[BoschWarning @BoschWarning911]

@joakim6945 @boschusa Identical experience Joakim. This is @boschusa response to customers. They don’t want to hear it. #likeabosch #HomeAppliances

[BoschWarning @BoschWarning911]

#likeabosch @boschusa

[Ashish nailwal @nailwal_ashish]

@BoschGlobal I already tried calling your help support number but not luck. It seems i need to buy it at higher price as Diwali sale will be over

[BoschWarning @BoschWarning911]

#likeabosch

[CA Ravi Kamath @CARaviKamath]

@BoschGlobal @CES Hopefully he discovers that Bosch will sit on sidelines, watch gleefully & quietly cancel his support call while he has received serious injuries from using Bosch product. Thanks for ur callous attitude Bosh @boschindia

[BoschWarning @BoschWarning911]

#likeabosch #worklikeabosch I had a similar poor customer experience.

[Libby Hudson @LibbyKerensky]

The uk consumer helpline/chat WhatsApp for @BoschGlobal goes like this:
Initial bot response requesting information, some of which I have already given. They’re very busy but hope to respond within 3 hours.

No response forthcoming.

Next…..

[BoschWarning @BoschWarning911]

@boschusa #customerexperience

[BoschWarning @BoschWarning911]

@boschusa There is the social media response/image and then there is the reality of so many peoples terrible experience. They called me to laugh at me when I asked for a refund and then blocked me here. That is your real Bosch. #worklikeabosch

[BoschWarning @BoschWarning911]

@BoschHC_US I wanted my food to stay cold but due to a known software issue in their fridge I lost thousands of dollars in food. So good luck with their boilers. Customer service called me last week to laugh in my face when I asked for a refund.

[BoschWarning @BoschWarning911]

@BoschSecurityUS #safetyandsecurity

[BoschWarning @BoschWarning911]

@BoschSecurityUS These folks have a known software issue in their fridge where the freezer thaws. It doesn’t impact enough so they don’t have a duty to disclose,can happen out of warranty so no obligation to remedy. I can’t speak to the gun detection system but I can’t trust them with a freezer…

[BoschWarning @BoschWarning911]

#boschhomeappliances #likeabosch #boschappliances #homeappliances

[MANISHA VERMA🧢 @ReallyRituVerma]

@amazonIN
I purchased washing machine on 18/10/2024 till Now not installed by Amazon/ @BoschGlobal @boschindia @BoschHomeIn and not contacted.
I want refund but they refused me asking that there is no policy of refund. help me🙏
@garrywalia_ @ajitanjum @ajassy
@amazon @CimGOI

[BoschWarning @BoschWarning911]

@pratap_ju @shreyvij @boschindia @BoschGlobal @BoschHomeUS And now they’ve blocked me. #boschhomeappliances just fix the problem don’t silence the recipient of your problem.

[BoschWarning @BoschWarning911]

@pratap_ju @shreyvij @boschindia @BoschGlobal @BoschHomeUS They’ve now flagged me as spam so I don’t think anyone even sees these anymore.

[BoschWarning @BoschWarning911]

@Kghudsonboy @BoschHomeUS When I kept voicing my concerns they blocked me. They know they have a problem but they choose to ignore it and silence the one it affects. Stay vocal or they won’t change. Good luck!@BoschGlobal @BoschSecurityUS @BoschHomeIn

[BoschWarning @BoschWarning911]

@Kghudsonboy @BoschHomeUS This is my exact same experience. The end result was they told me to buy a new fridge from them at a discount. they’d drop it off in front of my house & I pay for install and removal. When I was on with customer service they literally laughed at me when I asked for a refund.

[BoschWarning @BoschWarning911]

@BoschHC_US Would you folks like to help me? Customer service laughed @ me about my defective fridge and the appliance group rather than help blocked me. I think I know the answer will be to block me too but I lost a lot food for my family so thought I’d ask.

[BoschWarning @BoschWarning911]

This is @BoschGlobal @BoschHomeUS response to your customer service inquiries block them. If you are thinking of getting a #appliance do yourself a favor get one from anyone else. #likeabosch you might block me but I’m still here with a broken fridge. @BoschHomeIn

[BoschWarning @BoschWarning911]

#likeabosch

[BoschWarning @BoschWarning911]

@BoschSecurityUS These folks can’t figure out a known software issue with their fridge that causes the freezer to thaw. It doesn’t happen to a lot so no duty to disclose. If they can’t handle fridge software are you going to hand over your #cyberandsecurity? No chance. #likeabosch

[BoschWarning @BoschWarning911]

I had the same experience with their fridge. They did call be back once to laugh at me when I asked for a refund. #likeabosch now they’ve flagged me as spam. That’s what they do if you keep making noise. Good luck Siddarth. @BoschGlobal be better.

[Siddharth @sidandro1994]

Worst worst pathetic products and services,these are even less words for bosch company @boschindia @BoschGlobal .

Bought a dishwasher for 55000 Rs and in one year,it's showing an error,
I raised an incident to customer care two times, been 15 days no call & technician visit.