Samrat Bose

Turning thoughts into tweets, one idea at a time

[Samrat Bose @BoseDgp]

@TD_Canada @TD_Canada Last year TD sold me a credit card saying if I keep $5K in my All-Inclusive account, no monthly fee + no card fee. Now they suddenly raised it to $6K. If I downgrade, they’ll charge me $132 for the card. Feels like a trap. Nice play TD.

#TD #Banking #customers

[Samrat Bose @BoseDgp]

@TD_Canada @TD_Canada Last year TD sold me a credit card saying if I keep $5K in my All-Inclusive account, no monthly fee + no card fee. Now they suddenly raised it to $6K. If I downgrade, they’ll charge me $132 for the card. Feels like a trap. Nice play TD.

#TD #Banking #customers

[Samrat Bose @BoseDgp]

@TD_Canada TD suddenly raised the minimum balance on TD Inclusive account from $5K → $6K without a single call . Only found out when fees hit my account. Totally unacceptable. #TD #CustomerService

[Samrat Bose @BoseDgp]

@TD_Canada TD suddenly raised the minimum balance on TD Inclusive account from $5K → $6K without a single call . Only found out when fees hit my account. Totally unacceptable. #TD #CustomerService

[TD (Canada) @TD_Canada]

@BoseDgp Hi Samrat. While we did provide this information in advance starting April 15, 2025 by mail, email, EasyWeb secure message, branch display and ATM messaging, we understand that pricing changes can be concerning and we'd like to see how we can help. Please DM to chat further. ^JY

[Samrat Bose @BoseDgp]

@TD_Canada You call us nonstop for marketing, but when it really matters to customers , you just drop an app email . Sudden hike of minimum balance from $5,000 to $6,000 in tough times shows no concern for customers. Totally unacceptable.

[Samrat Bose @BoseDgp]

@TD_Canada You call us nonstop for marketing, but when it really matters to customers , you just drop an app email . Sudden hike of minimum balance from $5,000 to $6,000 in tough times shows no concern for customers. Totally unacceptable.

[Samrat Bose @BoseDgp]

@RogersHelps Thank you!

[Samrat Bose @BoseDgp]

@Rogers As of today, July 4th,the issue remains unresolved. Despite consistent follow-ups over the past 4 to 5 months, there has been no resolution. @RogersHelps

[Samrat Bose @BoseDgp]

@Rogers As of today, July 3rd, the issue remains unresolved. Despite consistent follow-ups over the past 4 to 5 months, there has been no resolution. @RogersHelps

[Samrat Bose @BoseDgp]

@Rogers Today is July 2nd, but the credit still hasn’t been applied to my account. You previously mentioned it would be reflected on June 23rd. This has been the same story for the past 4–5 months, and it’s becoming quite frustrating. Will you act now? @RogersHelps

[Samrat Bose @BoseDgp]

@Rogers I have been contacting your support team repeatedly since February regarding an ongoing issue. Each time, your agents have assured me that it would be resolved, yet there has been no resolution to date. This repeated lack of follow-through is extremely frustrating.

[Samrat Bose @BoseDgp]

@RogersHelps Please resolve this as soon as possible. It has been pending since February. I’ve had to contact customer care several times, but unfortunately, no one has taken any real action so far.

[Samrat Bose @BoseDgp]

@Rogers Today is the 25th, but the credit still hasn’t been applied to my account. You previously mentioned it would be reflected on June 23rd. This has been the same story for the past 4–5 months, and it’s becoming quite frustrating.

[Samrat Bose @BoseDgp]

@RogersHelps @Rogers @RogersHelps

[Samrat Bose @BoseDgp]

@RogersHelps I tried many times but no resolution yet.

[Samrat Bose @BoseDgp]

@Rogers For the last 5 months, I’ve been receiving the same response without any resolution. This raises serious concerns about the level of customer service being provided.

[Samrat Bose @BoseDgp]

@RogersHelps For the last 5 months, I’ve been receiving the same response without any resolution. This raises serious concerns about the level of customer service being provided. @Rogers

[Samrat Bose @BoseDgp]

@Rogers @RogersHelps The credit has not been applied this time either. Last month, you mentioned it would be reflected in the next bill, but it’s been the same situation for the past 4-5 months. This is very disappointing.

[Samrat Bose @BoseDgp]

@Rogers I have been contacting your support team repeatedly since February regarding an ongoing issue. Each time, your agents have assured me that it would be resolved, yet there has been no resolution to date. This repeated lack of follow-through is extremely frustrating.