The official channel for product launches and for keeping tabs on the stuff we love like great music, new technology and more. For support follow @BoseService
@bartman6669 Hello, we are sorry to hear that you have not received a response. Please contact us via direct message at @BoseService, so we can assist you further
@jabezivanj Good morning Jabez, we have received your latest DMs. Once again, we would like to ask for patience while our team does its best to resolve this matter for you. Thanks!
@jabezivanj Hello Jabez, thank you for your DMs. As stated, we have escalated your case to our Logistics team. We would like to ask for patience while your case is investigated. Thanks.
@KenValentine1 Hello Ken,
Thank you for your message! I am happy to look further into this for you. Please send us a DM with your details so that i can check your order status. Kind regards, Eric.
@daledavies_me Hello Dale, thank you for your tweet. We are sorry to hear about this! Please follow and DM us, so that we can assist accordingly. Thanks!
@darylroots Hello Daryl, the upgrade option is for the QuietComfort Earbuds II: https://t.co/w6LHEfzLZx
Don't hesitate to DM us on @BoseService if you need any clarification π
@dan27171717 Hi Mark, thanks for your tweet. As explained, we cannot assume that our firmware is faulty until all troubleshooting has been done and our developers have investigated the issue. Also, we can only share fix information that our developers have authorised us to share. Best regards