@DDhopn@plutus@Plutus_Support So that’s it I’m done, selling up and gone.
Such a shame I really thought after cro this was something worth committing to hence never selling but here we are.
@DDhopn@plutus@Plutus_Support I’ve been a loyal customer for years without selling any plu and have spent about £100k on via plutus. Yet I’ve been told that I’m not eligible for free payout without any decent reason. I’ve decided that enough is enough, I will pay to exit my plu then I’m done. Such a shame
@DDhopn@plutus@Plutus_Support I then raised a ticket 2 weeks ago asking why no free payout. No answer. I then spoke to chat a week ago. Today I get an answer which is like “sorry computer days no”. I cannot believe you treat paying customers like this.
@DDhopn@plutus@Plutus_Support I have paid subscription for years, never downgraded, extracted plu to a connected wallet as you drop levels and I had to pay plu back to plutus to bring level back up. I have only ever upgraded my levels. You sent emails about rules but also an option of upgrading I did that