Have been trying to get a simple refund issue resolved by @amazonIN customer care and have been on chat with almost 6 agents… this is the new @amazonIN customer care. Please see pictures! Could only attach 4 but there are 6 agents and maybe more will follow. No value for the customer’s time or money.
@anandmahindra for a middle class person, getting a car is a big occasion, once in a lifetime. I’m sitting here with my husband and my baby, the day and the experience is ruined. Only if your service was as good as your cars!
@anandmahindra It was supposed to be a great day for my family and now here we are at 8 pm still no car. Apparently, they’re sending a car from Chandigarh now. For a middle class person, experiences like these are once in a lifetime. Only if your service was as good as your cars!
Dear Mr @anandmahindra. I have been at a Mahindra dealership in Shimla from 2:30 pm with my husband and 2.5 yr old. Was promised xuv 3xo ax7l today. When I reached, i was offered a revx at bcz the car had been scratched up by baboons. This after I had made the full payment.
@WestsideStores I used a 5000 rs voucher to shop at your Ithums galleria store yesterday. Must say you have terrible customer service. Change of 3200 was due. Your staff had no idea what to do with remaining amount. They kept me waiting for half an hour (Part 1 of 2)
You have made it impossible to contact customer service @amazonIN. What is the point of being a Prime member if I can’t access customer service for a missing order?
Another extension of the delivery date.All I keep hearing is “your concern is being dealt with on priority”. Shame on you @help_delhivery@delhivery. If you have lost the parcel, compensate for it’s value and all for the harassment you have caused.@jagograhakjago@ConsumerHelp_
@help_delhivery This is the latest response. What kind of nonsensical responses are these? Why am I supposed to contact anyone when you have been paid for the service. Also, if it was being dealt with on priority it would have been delivered. @ConsumerHelp_@jagograhakjago
It seems you only reply to posts for photo-op @help_delhivery@delhivery team. I messaged you my AWB last evening and nothing after that. No reply, no acknowledgement, no contact. @ConsumerHelp_ Could you please help with this one? It was an important shipment!
It seems you only reply to posts for photo-op @help_delhivery@delhivery team. I messaged you my AWB last evening and nothing after that. No reply, no acknowledgement, no contact. @ConsumerHelp_ Could you please help with this one? It was an important shipment!
@help_delhivery I will wait another day. However, I shouldn’t have had to. That’s the whole point. Your tracking system is so poor too. It does bot give exact locations
Dear @delhivery team, a package I had shipped to Surat from Greater Noida on Apr 8 and it has still not been delivered. You have such poor customer service. I’m tired of the automated call loop. The delivery timeline is continuously getting extended. Terrible terrible experience!