A fraud of 20,000.00 airtime purchase was done on my @gtbank account today. I visited GTbank in 2016 when I was in Nigeria and I updated my phone number. @gtbank is telling me my old phone number that I updated was used to commit this fraud. @cenbank@Omojuwa@Gidi_Traffic
It is ridiculous honestly! They started the bank with a focus on customer service/customer experience but right now, they are indeed a shadow of themselves. @gtbank this is daylight robbery. @cenbank@cenbank@cenbank Gtbank is a scam. Where is my money @gtbank_help@gtbank
Most of my immediate family left the bank and that is good enough. Will soon close out corporate account there. Decided not to waste my energy on them anymore.
@oyinpeter_ajayi@bouquigal Copy @ [email protected] in your email to them. Be detailed and analytical. If you have proof that transactions were conducted using the new number, please state it. SMS, OTPs, airtime bought using *737#. Show proof that they communicated with you using the new line.
@bouquigal@Gidi_Traffic@gtbank@cenbank@Omojuwa This is what happened, your old phone number has been profiled for USSD transactions, how did this happened?majority of the DSA(Direct Sales Associate)are giving target and they get all account without USSD and start profiling them without customer consent.
Exactly why I am upset. Naija bank treating Nigerians anyhow. They are so nice when they need your money but once itβs in their care, they grow wings and misbehave. @gtbank@cenbank
@bouquigal@gtbank@cenbank@Omojuwa@Gidi_Traffic I understand how u feel and it's really annoying. It's more annoying for the fact that my UK banks will refund any transaction I report as unapproved on my ACC but our banks in Nigeria will frustrate u to give up even in clear cases of fraudulent transactions on ur ACC. They...
@bouquigal@Gidi_Traffic@gtbank@cenbank@Omojuwa With many people saying the same thing happened to them, it shows Nigerian banks are crooks.
What's the point of going to bank to update your number when the same number can be used later to steal from one?
@bouquigal@Gidi_Traffic@gtbank@cenbank@Omojuwa Sorry about your ordeal. Hope it gets resolved quickly. Have you updated the cell phone contact on your GTB account to your US phone? Might be worth doing.
@bouquigal@gtbank@cenbank@Omojuwa@Gidi_Traffic The same thing happened to me here in the states. I was physically seeing d alerts come in on my phone continuously until d person withdrew all my money, mine was even 50k. They told me d same thing that my old phone number was used to commit d fraud. @gtbank is a joke.