@SwiggyCares I clearly mentioned that I was asked to pay the replacement. I have fittingly not, since the mishap was not on my end.
Stop bot @harshamjty and bring human touch into your user service. Guest experience does not understand customer’s psychology. After all it is just a machine!
Requesting news channels to focus on disrespectful hypocrisy and monopoly of delivery apps like @swiggy_in.
In between delivery delays, consistent technical mishaps and rising prices, customers are the ones suffering and expected to pay. @republic@WIONews@CNNnews18@TimesNow
@SwiggyCares Thanks for being holier-than-thou in proving to the world that @swiggy_in is exceptional and they do nothing wrong. This is the precise customer respect issue I referred to. You guys and @harshamjty need to show me and the rest of India your feet, we need to pay you a homage 🙏🏻
@PMOIndia@ianuragthakur@_DigitalIndia I support the pathways to digital India laid down by the government for people’s welfare. But where do customer rights come in? In the hustle of numerous apps, it is users who have to adapt and often accept less-than-satisfactory service.
@SwiggyCares 1. You know your app best. I’m sure this is nothing new.
2. Delayed service (by almost 1.5 hours).
3. Rude customer care (rep told us “Pay for a replacement or get a refund”- after 2 hours of us waiting).
4. CEO needs to learn basic customer service(guest) ethics.
@harshamjty
Customers can only be patient and understanding to a given degree if they order on busy days. The monopoly and bureaucracy of Indian restaurants through @swiggy_in is not only unfair and derogatory to devoted users, but also prompts me to ask- what is the customer’s right?
If the Education Boards at the Senior Secondary, Graduation Level and other Examination institutes are keen on conducting end-year examinations, students appearing for the same (under the 18-44 years category) should have also been given priority for vaccination.
When can we expect a link for Passport + PAN + Aadhaar + Voter’s ID ? Are we foreseeing any concern ? Believe this would help us avoid multiple paper works, effort and time!