Jon Clark

Business process outsourcing practitioner. Accidental start and has got good at it over the years.

[Katrina Gerada Morgan @katgeradamorgan]

Take a look at the new @OptalPay website - we think that it reflects our company’s dynamism, innovation and ambition: https://t.co/L5xPKcozDq

[Jon Clark @bpo_jon]

And also the current reality of #AI in customer services https://t.co/p5vhruvEAY

[Screen Junkies @screenjunkies]

Alexa, open the pod bay doors.

[Jon Clark @bpo_jon]

Have you seen the @blue_prism share price? Is the arse falling out of the RPA market, a temporary blip or are people arespotting that the “democratisation of IT” is not 100% compatible with enterprise scaling?

[Jon Clark @bpo_jon]

It was a privilege to represent @ActiveOps - Cloud-based Back Office Workforce Optimization and accompany…https://t.co/jEnFtfSNaq

[Jon Clark @bpo_jon]

I wonder if this is Cock-up or by design?

Paying your suppliers to the terms you have agreed is just the right thin…https://t.co/sIHesmf93M

[Jon Clark @bpo_jon]

B2B sales for intangible things like services requires trust. How you behave and others that do or dont trust you have a huge influence. https://t.co/T3tIugmpm7

[Dana Brice Smith @smithdbrice]

“Peer recommendations are influencing more than 90% of all B2B buying decisions.” @HarvardBiz @RSchonenbach https://t.co/CABPog8MLq

[Raconteur @raconteur]

Cyber crime accounted for 53% of all crimes in 2015. Here's how it will change in the future> https://t.co/KO6UPkWoAF

[Jon Clark @bpo_jon]

"there is nothing either good or bad, but thinking makes it so". The elephant model. Sport & change mgt..so much to take away from #TFOS16

[Gobeyond Partners @wearegobeyond]

Mark Jones from @ArtiSol shows how to make technology understand humans with live programming demo of natural language interaction #TFOS16

[Jon Clark @bpo_jon]

Positive emotional response = growth
#TFOS16

[Jon Clark @bpo_jon]

Given all the enabling technology available why is productivity falling? #TFOS16

[Gobeyond Partners @wearegobeyond]

Full house for our conference on the role of people in a world of technology, as Tanya Beckett opens on technology and the economy #TFOS16

[Jon Clark @bpo_jon]

Looking forward to #TFOS16...

[Jon Clark @bpo_jon]

Decent info graphic on customer experience - some new insights & no harm being reminded of the obvious ones.

https://t.co/GCfXEtjO8e

[Abbas Dangor @ADangor]

Interesting that the number 1 learning source, globally, is YouTube @UXCRedRock @CSC #oow16

[Jon Clark @bpo_jon]

Really interesting set of articles on the future workforce - as the arms race for talent is never ending robotic pro…https://t.co/trvSSKciae

[Jon Clark @bpo_jon]

Worth checking out these interesting perspectives on the transformation journey for digital banking https://t.co/8oD6FL29x9

[Fast Track Alumni News @FastTrackAlumni]

.@blue_prism makes digital labour a reality with release of robotic platform @HiscoxUK #TechTrack100 #floated https://t.co/piyj2PrFWG

[Ben Smith @btrsofficial]

Blown away by @atom_bank These guys implemented voice and face recognition security into app. High st banks take note! #banking #fintech

[Jon Clark @bpo_jon]

Those of us from whom IPA = beer find this tweet assuming https://t.co/W6pk0WeKFP

[Cognizant @Cognizant]

#IPA lets you perform processes with precision — for near error-free results. https://t.co/t9WAnaJgVj [VIDEO] #automation