bradly petrus

[bradly petrus @bradlypp]

@CityPowerJhb a phase tripped in Church Street Florida affecting a few properties at 3am and power still off call CPWEB3029225

[bradly petrus @bradlypp]

@MerciaCruicksh1 @CityPowerJhb @CyrilRamaphosa @Our_DA @Action4SA @jacarandafm @News24 CPWEB4680258😡😡😡😡

[bradly petrus @bradlypp]

@CityPowerJhb @Our_DA @GaytonMcK @GautengANC @MYANC @wendyknowler @SABCNews @ewnupdates @ewnreporter Our escalations are getting linked to a different area outage. We had the same thing last week and eventually after escalating closed tickets did they call and then they came to flip the tripped switch. Its a simple flip the tripped switch

[bradly petrus @bradlypp]

@CityPowerJhb @Our_DA @GaytonMcK @GautengANC @MYANC @wendyknowler @SABCNews @ewnupdates @ewnreporter can anyone help us. Weekly we have a trip on the MSS and calls get linked to other outages and closed leaving us in the dark for days. CPWEB4669985

[Olga Rambau @OG_Rambau]

Any feedback on Poortview? No electricity since 3am. #CityPowerUpdates

[bradly petrus @bradlypp]

@WOOLWORTHS_SA @AbsaSouthAfrica @Absa I DM you around 10:00 and no response

[bradly petrus @bradlypp]

@WOOLWORTHS_SA Financial Services and @AbsaSouthAfrica @Absa that administers this financial product, Bring your staff back to the office fulltime! I have had the worst CX!
#TCF #treatingcustomersfairly #woolworthsfinancialservices #wfs

[bradly petrus @bradlypp]

@wendyknowler Your staff dont even know what TCF is!
Bring your staff back to the office that will bring back the service we pay for! I am officially done with this bad service and will take this to the NFO.

[bradly petrus @bradlypp]

@wendyknowler

[bradly petrus @bradlypp]

@wendyknowler logged Saturday and clearly WFS doesn’t adhere to the FSCA South Africa code of conduct as no responses or acknowledgements received todate. I called yesterday to escalate why a manager still hasn’t called since Saturday and was assured i would get a call back and still waiting.

[bradly petrus @bradlypp]

@wendyknowler I have had the worst CX with your WFS staff in each of the attached calls. When asking to escalate to a manager on duty I am told by all the agents that they all working from home so they home alone.

Refs of multiple calls in attached. I specifically asked for a complaint to be

[bradly petrus @bradlypp]

@WOOLWORTHS_SA your 20% off festive meats online is false advertising as the discount only came to 15%!

I have spent more than an hour in calls to your online team which now cost more than the amount you overcharged me with

[bradly petrus @bradlypp]

@MyiStoreSA @Apple im so disappointed in your Apple Original cable that came with my iPhone 15 pro max months ago. Your Cresta store says the cable isn’t under warranty. This will be my last Apple device. Apple care means nothing. How am I supposed to charge my iPhone?

[bradly petrus @bradlypp]

@IranLGE The free installation was on your website and the agent sent me an email confirming same and said they will investigate it. You should honor what you displayed on the website

[bradly petrus @bradlypp]

@LGSouthAfrica your website offers new members signing up free installation however when trying to purchase an AC with installation the online store wants to bill me. This is false advertising. @cgsombud @LGE_Global

[bradly petrus @bradlypp]

@IranLGE Hi Poppy this is for LG South Africa

[bradly petrus @bradlypp]

@WOOLWORTHS_SA o1165198441 order nr, iv laid a complaint at your cradlestone store. I want an apology from head office

[bradly petrus @bradlypp]

@WOOLWORTHS_SA according to the CPA you cannot force me to be refunded to a gift card. Between Cradlestone store and your online call centre im being sent from pillar to post

[bradly petrus @bradlypp]

@TelkomZA @OpenserveZA our fibre is down 36hours plus. The call was escalated to the cable contractors yesterday morning and nothings happened since!

[bradly petrus @bradlypp]

@WOOLWORTHS_SA Your featherbrooke store in Ruimsig is well aware of the issue. Esther the manager undertook to refund me for the combo but forgot to tell the other manager

[bradly petrus @bradlypp]

@WOOLWORTHS_SA how is this the Woolworths quality difference sold at your Featherbrooke Centre store. Esther promised me a refund and forgot to tell the team

[bradly petrus @bradlypp]

@coolideas_ZA I replied immediatly saying call back now and nothing. As long as they have a log to show they “tried” calling to cover their assets

[bradly petrus @bradlypp]

@coolideas_ZA how your service has deteriorated. Loghed a ticket on intermittent line since thursday. A refund since december and today line completely down. Helpdesk is a postbox