Brandon Pearce

Director, Software and Data Science Analyst @AscendEx_

[Brandon Pearce @brandonfeedzz]

🔥 New Upcoming Listing 🔥

🚀 #AscendEX will list @TokenNusa (#NST) with the trading pair #NST/USDT.

💡Stay tuned for more updates and opportunities to trade! : https://t.co/9FkexDpXjA…

#NST #AscendEX #crypto

[Brandon Pearce @brandonfeedzz]

@0xDissenter Sorry to hear this. We’d like to investigate your withdrawals. Could you DM us your UID and one of your support ticket numbers so we can review the status?

[Brandon Pearce @brandonfeedzz]

@NeedB_ We understand your concern. Could you let us know which network or asset you’re trying to withdraw and whether you’re seeing a specific error message?

[Brandon Pearce @brandonfeedzz]

@Okgfatima Sorry to hear that. We can help check the withdrawal. Has the transaction been marked Completed, or is it still Pending in your AscendEX account?

[Brandon Pearce @brandonfeedzz]

@robindotbd Sorry to hear that. An account freeze for that long isn’t expected. Have you already submitted a support ticket, and if so, could you share the ticket ID or your UID via DM so we can check the status?

[Brandon Pearce @brandonfeedzz]

@Billyminati We understand your concern. Could you let us know if the withdrawal still shows “Pending Review” or if the status has changed?

[Brandon Pearce @brandonfeedzz]

@WillToBe1 Sorry to hear that. Could you let us know if you’re seeing “Withdrawal not enabled” for all assets or just a specific token/network?

[Brandon Pearce @brandonfeedzz]

@hadis280707 Could you confirm the current withdrawal status in your account (e.g. Initiating, Reviewing, or Waiting for confirmation) so we can investigate further?

[Brandon Pearce @brandonfeedzz]

@smartworkflowlm Sorry you’re having trouble. Could you let us know what happens when you try to withdraw, do you see an error message or is the withdrawal stuck on a specific status?

[Brandon Pearce @brandonfeedzz]

@03valdu03 Sorry to hear this. A withdrawal remaining in Waiting for confirmation for several days without a TXID isn’t expected. Could you DM us your support ticket number as well so we can escalate this with the withdrawal team?

[Brandon Pearce @brandonfeedzz]

@RikoAris54784 Sorry about the delay. A withdrawal remaining in Initiating longer than expected isn’t typical. Could you DM us your UID and confirm whether the status has changed or is it still showing Initiating?

[Brandon Pearce @brandonfeedzz]

@criveroib We understand your frustration. Can you DM your UID and let us know if the withdrawal is showing Reviewing, Initiating, or another status? We’ll take a closer look.

[Brandon Pearce @brandonfeedzz]

@ifybillions We understand your frustration, and we take withdrawal concerns seriously. Could you DM us your UID and support ticket number so we can escalate this with the relevant team and review the current status?

[Brandon Pearce @brandonfeedzz]

@Nayadema2 Hi! If your withdrawal is stuck at Initiating, it’s usually still being processed or awaiting an internal security check. How long has it been in that status, and have you received any error message in your account?

[Brandon Pearce @brandonfeedzz]

@Herko1969 Sorry to hear you’re experiencing this. Withdrawals can remain under review if additional security checks are required. Could you let us know how long this withdrawal has been in Reviewing, and have you already opened a support ticket so we can help escalate it?

[Brandon Pearce @brandonfeedzz]

@godofthemusic12 Sorry to hear that. A pending withdrawal for that long isn’t the experience we aim to provide. Have you already submitted your UID or ticket number so we can review it?

[Brandon Pearce @brandonfeedzz]

@Iivingth3lif3 Could you share which asset or withdrawal you’re referring to and whether you encountered an issue yourself?

[AscendEX @AscendEX_]

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[AscendEX @AscendEX_]

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[AscendEX @AscendEX_]

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