Hello again @sas. After holding for literally 3 hours, I gave up. My flight leaves tonight and I have tried for 24 hours to reach someone. PLEASE RESPOND! #neverbooksas
Looking back on a post from this time last year, @delta was getting rave reviews for their safety practices. Sadly, they have dropped ALL of those procedures, EXCEPT for loading the plane back to front. But they’ll happily take your money for a non-existent “upgrade.” Explain.
Be warned: “upgrades” on @delta are a scam. There’s no “upgrade,” they just take your money and shrug their shoulders when you ask what exactly you were upgraded to.