Congratulations @dezrezsoftware , once again Rezi fails to perform, appointments missing from the diary, properties even missing from our data altogether. No answer from support. You are an absolute shambles, yet you can’t understand why we are leaving to join another provider!?
Congratulations @dezrezsoftware , once again Rezi fails to perform, appointments missing from the diary, properties even missing from our data altogether. No answer from support. You are an absolute shambles, yet you can’t understand why we are leaving to join another provider!?
@dezrezsoftware what do we have to do in order to get a response from you regarding the continual issues reported with Rezi? Atrocious customer service, a non-functional product, yet you continue to charge us and fail to provide any clear guidance to us with regards to a repair
@holdenestates@dezrezsoftware We have raised 7 complaints with our account manager, not a single response to date. Asked to speak to a more senior member of staff on Wednesday, promised a call back....nothing 😴!
@dezrezsoftware yet again Rezi isn’t working on the busiest day of the week for us agents. Your product doesn’t work and your customer service is disgraceful. Please call us urgently to discuss since our account manager continues to ignore us!!