Branwell Moffat

Director of CX Consulting at KPS Digital, SAP CX expert, Dad & ardent Baggie.

[Branwell Moffat @branwellm]

@CazooUK Sorry, but this just sounds like the same stock answer everyone is given and it doesn’t mean anything. I’ve been told this 4-5 times now. This level of service is really not acceptable and I can’t imagine anyone buying from @CazooUK if they knew what it was like beforehand.

[Branwell Moffat @branwellm]

Hey @CazooUK

It’s been 8 days now since I reported the dangerous defect on my car and still no contact - despite many promises.

Really, really poor service. I wish I had looked at Twitter before buying from you.

[Branwell Moffat @branwellm]

Hey @CazooUK

It's been 5 days since I reported a dangerous defect with the expensive car I have just bought from you and nobody is getting back to me, despite promises. Beginning to regret buying from you.

[Branwell Moffat @branwellm]

@josh_hammer Becuse he is a narcissistic bellend

[Branwell Moffat @branwellm]

@Nigel_Farage @Nigel_Farage, maybe you should read a bit of history to see what happened in Europe in the 1930s. Fascism started to take hold and we all know what happened after that. Im fairly sure you would be supporting Oswald Mosley if you were around then.

[Branwell Moffat @branwellm]

@DeborahMeaden How does this man keep on being re-elected?

[KPS UK @kpsukteam]

We're on the look out for Senior BA's!

Interested? Take a look at our site for more information:

https://t.co/yz9gntg7ev
#hiring #recuiting #businessanalysts #sap #ecommerce

[Branwell Moffat @branwellm]

@MetroBank_Help - you are preventing me from accessing the funds in my account - claiming IT issues. I have spoken to at least 10 different people who tell me different things. Complaint to ombudsmen is in progress. I’ve never had such poor service from a bank.

[Branwell Moffat @branwellm]

Super-happy with this award. Probably the biggest yet. Well done to all of my colleagues.

[KPS UK @kpsukteam]

We're delighted to announce we have been awarded SAP Customer Experience Partner of the Year (Midmarket) at the 2021 #SAP Pinnacle awards!

Find out more: https://t.co/0YCpg0fmeZ

#award #digital #tech #cx #technews #digital #ecommerce #sappinnacleawards21 #sappinnacleawards

[KPS UK @kpsukteam]

With an increased number of good and bad web-bots targeting specific e-commerce websites, @branwellm talks about the differences between them and how to successfully manage them.
https://t.co/oBb9miaiv4
#ecommerce #retailers #digitalmarketing #technology #ai #bots

[KPS UK @kpsukteam]

Are you thinking about migrating from SAP Hybris to SAP Commerce Cloud?
We're proud to announce our SAP Qualified Partner Package, we've already helped over 75% of our clients to make the move!
https://t.co/IHiUjhgogx
#ecommerce #technology #SAP #Cloud #migratetothecloud

[KPS UK @kpsukteam]

Online grocery doubled its market share to 12.5% in December in 2020, up from 6.7% the year before, according to Mintel Will this continue to grow throughout 2021, or will shoppers return to the shops?

https://t.co/xFhIu9YDja

[KPS UK @kpsukteam]

A friction-free purchasing journey is often a positive for most retailers, but can a checkout be too smooth? Branwell Moffat, Director of CX Consulting, compares different strategies out there and highlights what retailers should take into consideration.

https://t.co/0bxhlMU79M

[KPS UK @kpsukteam]

With non-essential retail closed, online experience has never been so important. Our Director of CX Consulting, @branwellm takes a close look at web accessibility and how it is about more than just compliance, it’s critical to CX.

https://t.co/RcLi4mVhSn
#thenewworldofdigital

[Branwell Moffat @branwellm]

@MrNishKumar I hope not @MrNishKumar , he’s got his work cut out keeping the mighty Albion up :)

[KPS UK @kpsukteam]

Let's get the celebrations started! A huge thank you to our team, clients and partners (and Alfie the dog!). From all of us at KPS, we hope your Christmas is filled with festive fun!

#merrychristmas

[KPS UK @kpsukteam]

Are you an experienced Digital Project Manager or Business Analyst? We're hiring! Take a look at our careers page for more information:
https://t.co/ebRw2Jw8ty
#hiring #digital #wimbledon

[KPS UK @kpsukteam]

In a year where ‘normal’ was shattered overnight, quick and clever innovation has never been more important. What has 2020 taught you? Here are just a few things we've learnt:
https://t.co/1G9j1iIVuz

[KPS UK @kpsukteam]

We feel privileged to work with some of the best brands, with the best teams, across all types of sectors, and their kind words give our teams a great boost and reward for all their hard work.

#digitaltransformation #innovation #kpsuk #ourwork #theworldofdigital

[Branwell Moffat @branwellm]

@DanielHarris Why is anyone surprised by this? It took a footballer to shame the government into doing the right thing. They weren’t persuaded to back down, they were shamed into doing it.