Brian P.

[Brian P. @brianp112]

@KLM I finally just got through and your agent hung up on me. Terrible customer service!

[Brian P. @brianp112]

Hey @KLM you canceled my flight and gave me terrible rebooking options. I tried calling customer service, but have been on hold for 90 mins so far. Very unpleasant experience a few days before my flight.

[Brian P. @brianp112]

@FedExHelp I have sent the DM

[Brian P. @brianp112]

@FedEx Do you think it's a problem when your drivers throw packages in the dirt? Even worse this isn't even near my house.

[Brian P. @brianp112]

@FedEx no response?

[Brian P. @brianp112]

@FedEx Once again your driver has failed to deliver a package to my house and has lied stating that they have attempted to deliver it. This photo from the tracking does not show my house. Do you think this is acceptable?

[Brian P. @brianp112]

@Target I have a Target 360 membership and your same day delivery is terrible. I only received 2 of my 10 items, and 1 of those 2 items is split open. That is not ok. And after 1 hour with customer service and being put on hold several times, I was only offered a $5 gift card.

[Brian P. @brianp112]

@GreyhoundBus With the massive winter storm, you're not offering customers the opportunity to change their tickets without incurring a fee? Very irresponsible. You're forcing customers to travel and try to catch their buses when many roads are still covered in ice and snow.

[Brian P. @brianp112]

@AmazonHelp I have sent the DM and am awaiting a response

[Brian P. @brianp112]

@amazon Your customer service is truly terrible these days. When using the chat option I was transferred to 7 different agents with no explanation and then I was lied to by 2 of those agents about how my issue would be resolved. I wasted multiple hours of my time with no progress

[Brian P. @brianp112]

@HiltonHonors I'm a Gold member with an upcoming points booking. The hotel apparently unilaterally changed my booking without my consent or notification to charge me about $1,000 plus the full points cost. I have been on a call with Hilton customer service for an hour to fix it

[Brian P. @brianp112]

@lyft A response is requested.

[Brian P. @brianp112]

@lyft It's been almost a month since I had a ride issue and your support team via email offered me a refund of the Priority Upgrade fee and also a $5 credit. I still haven't received either and now my follow-up emails are being ignored. Please assist.

[Brian P. @brianp112]

Boycott @VirginAustralia for not extending the expiration date of "Future Flight Credits". You cut routes and also prohibited customers from using the credit on partners, thereby making it nearly impossible for thousands of customers to use the credits.

[Brian P. @brianp112]

@VirginAustralia I need your assistance with extending my travel bank credit. It is set to expire on December 31, 2023 and I have been unable to use it as Virgin Australia reduced the number of cities it flies to

[Brian P. @brianp112]

@hotelsdotcom I need your assistance with the REBATES22 promotion. My $5,000 18-night booking did not receive the correct rebate amount. Can you assist? I'm a https://t.co/8qusvB7Ty6 Gold Member who makes frequent bookings.

[Brian P. @brianp112]

@AirCanada What a terrible company that refuses to respond to customers. I'm Star Alliance Gold and will no longer fly Air Canada

[Brian P. @brianp112]

@AirCanada last week my flight from CAI to YUL was delayed and I then missed my YUL to DCA flight. About 18 hours later I finally arrived at DCA. As it was a mechanical delay I am entitled to compensation, however your airline falsely denied my claim. Please assist

[Brian P. @brianp112]

It seems @AirCanada doesn't respond on Twitter when customers have real complaints, even when the customer is Star Alliance Gold. I guess I won't fly Air Canada again

[Cash App @CashApp]

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