@united Also you had an entire plane of people deplane and y’all forgot to open the door? Cattle are herded in a more organized manner. And again...a refreshment would be nice.
@united That’s fine I understand but then we should not have boarded, deplaned, boarded, and deplaned and then boarded AGAIN just to be told we were grounded another hour at least. Why leave the gate?
@united A drink would be nice. I don’t know why we left the gate when if the pilot knew we would be grounded for ATLEAST another hour. I am highly concern with the events that have taken place on this flight and the decisions being made and handled by the crew.