I had to fight a literal robot for days while a 30-day deletion clock ticked down. I barely managed to force a timestamped ticket (#185310448) into the database 20 minutes before the cutoff. I need a HUMAN supervisor to manually pull this log and fix this glitch.
@Roblox your moderation & support system is a complete nightmare. My account (Robloxuser_39389273) was falsely flagged under a 'Child Safety' tag after a security compromise. Instead of offering a real way to appeal, your platform trapped me in a loop.
Your emails said I MUST appeal via the portal. But there was NO actual appeal button on the page. Clicking "Report a mistake" just opened a broken AI chatbot that gave generic password links and auto-ended the chat every single time. It's a completely broken loop.
Can we atleast fix ur AI’s moderation so the past 10 million users can play too?, I only have till today till my account (Robloxuser_39389273) is data wiped and ur automated message system isn’t helping much either
They really have the worst AI moderation most likely in the gaming platform and they refuse to fix it, and the appeals won’t even get through all the way they’ll just provide you with a message like this claiming you didn’t use the right “portal”
12 YEARS OF ACCOUNT HISTORY GONE IN SECONDS!!! FALSELY TERMINATED OVER AN ACCOUNT I’VE NEVER SEEN, AND ROBLOX’S BROKEN MODERATION & APPEAL SYSTEM NEEDS TO CHANGE.
@Roblox
On top of that, people that are getting banned for being linked to an account has to wait till the account that is originally banned has successfully appealed for you to appeal fully as well or else they’ll just auto reject you
On top of that, people that are getting banned for being linked to an account has to wait till the account that is originally banned has successfully appealed for you to appeal fully as well or else they’ll just auto reject you
@RobloxSupport@Roblox Your support system is completely broken. My account faces permanent deletion TONIGHT at 9:36 PM.
Your emails tell me I MUST appeal on the Violations page. But clicking "Report a mistake" just opens a broken chatbot that auto-closes the session.
I am trapped in a literal infinite loop with a robot while my account data is hours away from being permanently purged for a false flag. I need a HUMAN agent to manually intervene and look at Ticket #184963622 or Ban ID: 3JR8aSixMv55YSKrHz0wp8J6lf. Please help.
URGENT: A new Roblox ban exploit is being said to exist.
The exploit consists of doing something with the report form to get people banned.
It is unclear if the ban exploit is actually functional or if this is a fraudulent claim.
⚠️Roblox Community⚠️
We need to take action regarding "enforcement bans" It turns out this October there was the largest wave of false permanent bans in Rblx history. I believe we should raise awareness about this problem across all media platforms so that Roblox cannot ignot it
This whole ef ban has been seriously ruining my mental health the past 7 days, and i know it has for others.
i just suggest keep reposting others post and if your in the same situation, keep posting and appealing we gotta fight for whats taken from us this is rly unfair.
@MaximumADHD This is happening to me right now. My account faces deletion on Oct 16 (48 hours).
Support emails say I MUST appeal via the Violations page, but the page has no appeal button and loops me back to the support form. Zero human review for a false ban. Ticket #184963622
@RobloxSupport@Roblox Please help! My account Robloxuser_39389273 was falsely banned. The appeal deadline is Oct 16 (less than 48 hours), but your support form is trapped in an automated bot loop saying to check the appeals page, which has no button. Ticket #184963622.