Bristol Water

👩‍💻 Our team is available to chat from 8am-6pm Mon-Fri, it’s the quickest way to resolve any queries you may have.

For water emergencies call: 0345 702 3797

[Bristol Water @BristolWater]

🌼 Save water this spring 🌷

Small water saving habits all year round can help keep your bills lower and make sure there’s enough water for everyone, especially during dry periods.

While winter brought plenty of rain, a warmer and drier spring and summer could be ahead – which means every drop really counts. 💧

This spring, come rain or shine, use water wisely.

👉 Discover simple ways to save water: https://t.co/3YPjm4bA85

[Bristol Water @BristolWater]

Want to stay up to date with what's happening in your area? 📍

Visit our website to learn more about the projects we're delivering in your community and use our interactive map to check for any incidents and supply issues near you.

You can also sign up for SMS and email alerts to receive updates about planned works, supply interruptions and incidents that could affect your water supply.

👉 Learn more: https://t.co/fF95BpWHcL

[Bristol Water @BristolWater]

💙 No one should feel they have to manage everything alone.

This World Mental Health Day, we're raising awareness of our Priority Services Register. If you're living with a mental health condition or facing circumstances that make managing your account more difficult, extra support may be available.

Learn more and register today: https://t.co/0zTTsOdUbC

#WorldMentalHealthDay

[Bristol Water @BristolWater]

Working together for a more resilient future 💧

We were proud to attend Weathering It Together: Climate Resilience in the West of England, which brought together 250 people from community groups and organisations across the region.

We spoke about the work we're doing to strengthen water resilience and help safeguard supplies for the future, as well as sharing practical ways we can all use water more wisely at home.

Thank you to everyone who joined the conversation.

[Bristol Water @BristolWater]

💙 Talking can make a difference

We’re proud to have supported @SomewhereSom in the creation of Even Strong Men Seek Help, a powerful short film encouraging conversations about men’s mental health and suicide prevention.

Filmed at Cheddar Reservoir, the film highlights how difficult it can be to recognise when someone is struggling, even when they appear to be coping.

Alongside the film, the charity is continuing its work to distribute 40,000 emergency mental health cards across Somerset, helping more people access support when they need it.

[Bristol Water @BristolWater]

@RichSturgess Hi Rich, so I can assist you further regarding this issue please can you DM us with your details and we can take a look for you. ^Katie

[Bristol Water @BristolWater]

💙 National Customer Service Week Spotlight: Sammy

Meet Sammy, our New Supplies Technical Assistant.

Sammy helps customers, developers and contractors arrange new water connections, guiding them through the application process, answering questions and coordinating with teams across SES Water to keep applications progressing smoothly.

Her favourite part of the job? The team. Sammy loves the support they give one another, their positive attitude and the way everyone works together to deliver the best service for customers.

Outside of work, Sammy enjoys spending time with her daughters, going on day trips, walking, catching up with friends and volunteering as part of her children's school PTA.

Thank you, Sammy, for all the support you provide to our customers and colleagues every day. 💧✨

[Bristol Water @BristolWater]

💙 It's National Customer Service Week!

This week, we're celebrating the fantastic colleagues who support our customers every day. From answering enquiries and solving problems to providing advice and reassurance, they're often the first point of contact for our customers and play an important role in delivering great service.

A huge thank you to all our customer service teams for your hard work, dedication and commitment. 💙

[Bristol Water @BristolWater]

@mitchelljon Hi Jon, I can see we did have a queue this morning due to the number of people contacting us, I am very sorry for this. So I can take a look at this for you, please can you DM us with your name, full address and contact number? ^Kiana

[Bristol Water @BristolWater]

We've had some rain, but we're still in drought. Recent rainfall has been welcome, but after months of dry weather it takes much more than a few wet days for water resources to recover. Before rain can replenish rivers, reservoirs and groundwater sources, much of it is absorbed by dry soils that have lost moisture over the summer.

That's why steady, sustained rainfall over weeks and months is far more effective than short bursts of heavy rain. While river levels may rise quickly after rainfall, it takes much longer for the wider water environment and water resources to recover.

In the video below, our Senior Water Resources Partner, Paul, explains more 👇

You can also keep track of reservoir levels across our region on our website: https://t.co/ODn70oUhnz

[Bristol Water @BristolWater]

Want to know what’s happening in your area? 📍

Visit our website to explore our interactive map, view current projects, check for any incidents and stay up to date with the work we're carrying out near you. You can also sign up to SMS and email alerts for any planned works, supply interruptions and incidents that could affect your water supply.

🔗 Learn more: https://t.co/fF95BpWHcL

[Bristol Water @BristolWater]

💧 Save water and money with free water-saving devices!

From efficient shower heads to tap aerators, these simple devices can help:
✅ Reduce your daily water use
✅ Save water without changing your routine
✅ Lower your bills if you're on a water meter

🔗 Find out more: https://t.co/0eIWLkJJwL

[Bristol Water @BristolWater]

Did you know the average person uses around 145 litres of water every day? 😮💧

Many of us don’t realise how quickly it adds up, but water plays a key role in our everyday routines – with flushing the toilet, showering, bathing and using the sink accounting for around two-thirds of the water we use at home.

From shortening your shower time to fixing a leaking loo and using appliances efficiently, there are lots of simple ways to reduce water use and save money on your bills. Every drop counts. 💙

👉 Learn more: https://t.co/0eIWLkJJwL

[Bristol Water @BristolWater]

Looking for a career with real impact? 💧

Behind everything we do are the people who keep it all flowing – solving challenges, protecting resources, and making a difference every day.

If you’d like to be part of that, but don’t see the right role right now, don’t worry.

Join our talent community and be the first to hear about our opportunities as they go live 👉 https://t.co/BPKoYPWuO5

[Bristol Water @BristolWater]

@Kevimus_prime Hi Kev, I am sorry to hear you are out of water. If you are able to call our emergency line on 0345 702 3797 they will be able to take a look at this for you

[Bristol Water @BristolWater]

💙 Do you have a relative, friend or neighbour who could benefit from a little extra support?

Our Priority Services Register (PSR) is free to join and provides additional help for customers who may need it, including older people, those with medical conditions, disabilities or other additional needs.

If someone you know could benefit, why not help them sign up today?

🔗 Find out more and register here: https://t.co/OUB7XcX4E6

[Bristol Water @BristolWater]

💙 Today is World Rivers Day, a chance to celebrate the rivers that are so important to our region.

From providing habitats for wildlife to supporting the water cycle we all rely on, healthy rivers benefit both people and nature. That's why we're working with farmers, landowners and environmental partners to help protect and improve river catchments across our region through our Upstream Thinking programme.

Hear from Izzy in our Natural Resources team as she explains more in the video below. 🌿

[Bristol Water @BristolWater]

Our rivers play a vital role in supplying water to our homes, supporting wildlife and helping our environment thrive.

After one of the hottest and driest summers on record, rivers, reservoirs and groundwater across the region need time to recover. While recent rainfall is welcome, restoring these precious water resources is a gradual process.

As Carolyn Cadman, our Chief Sustainability and Natural Resources Officer, explains, healthy rivers help improve water quality, support wildlife and retain more water in the landscape during dry periods. That's why we're continuing to carefully manage water resources, reduce leakage and invest in long-term resilience.

We know our customers care about the environment as much as we do. By working together and using water wisely, we can help protect our rivers, support nature and safeguard water resources for future generations. 💧🌿

[Bristol Water @BristolWater]

💙 Meet our newest Better Futures Fund recipients! 💙

We're delighted to support the fantastic work being delivered by:
🌟 Lush Greens Bristol CIC who are providing fresh fruit and vegetables to food clubs delivering emergency food support in South Bristol.
🌟 SWAN Transport who are a volunteer transport service for older, disabled and low-income residents in rural areas across Bath and North-East Somerset, providing access to healthcare, support groups, social activities and more.
🌟 @CarersBSG who plan and deliver respite activities for young carers, reducing isolation and anxiety while boosting confidence and providing support for those in need.

These projects are helping to bring people together, create opportunities and make a positive difference across Bristol. 🎉

Want to find out more or apply for funding for your community project? 👉 https://t.co/jGCBrVKbJh

[Bristol Water @BristolWater]

🏃‍♀️ What a fantastic day for our charity reservoir run at Chew Valley Lake!

It was wonderful to see so many runners come together in support of @thegrandappeal, helping to raise funds for Bristol Children’s Hospital.

A huge thank you to everyone who took part, cheered from the sidelines and helped make the event such a success. 💙

[Bristol Water @BristolWater]

💻 Looking for your next opportunity in Operational Technology?

We're looking for an experienced SCADA Engineer to help us support the safe, secure and efficient operation of critical water and wastewater services across our region. 💧

You'll work on system design, commissioning, fault diagnosis and optimisation, helping us keep our OT systems resilient, compliant and available when they're needed most.

If you're ready to use your expertise in a role that makes a real difference every day, we'd love to hear from you.

👉 Apply today: https://t.co/wBYYM9jdFq