Bryony Povey-Jones

• Graphic designer •

[Bryony Povey-Jones @brryonyy]

@TicketmasterCS Hi, I need to change my email address as you swapped my tickets to digital only and now I have moved jobs and don’t have access to this email address, help!

[Bryony Povey-Jones @brryonyy]

@UPS Worst service ever! Missed my Ring doorbell and when I finally checked they had been delivered on my doorstep, which I never authorised! £250 of stuff that could now be stolen. Awful.

[Bryony Povey-Jones @brryonyy]

@AXS_UK Why is nobody replying! It has been over 10 working days and still no refund!

[Bryony Povey-Jones @brryonyy]

@AXS_UK I still haven’t received my refund after 10 working days and now nobody is replying to me! What’s going on!

[Bryony Povey-Jones @brryonyy]

@AXS_UK Promised a refund within 10 working days and haven’t received it! What’s going on?!

[Bryony Povey-Jones @brryonyy]

@AXS_UK I bought tickets for the George Michael Tribute at O2 Indigo 2 years ago, this was postponed due to covid and I have just realised it is on a day we now can’t make. I was never notified of this new date! Can I get a refund please?! Still waiting on my DM!

[Bryony Povey-Jones @brryonyy]

@AXS_UK Yes I am now following so please DM as it won’t allow me to message you. Thanks.

[Bryony Povey-Jones @brryonyy]

@AXS_UK I bought tickets for the George Michael Tribute at O2 Indigo 2 years ago, this was postponed due to covid and I have just realised it is on a day we now can’t make. I was never notified of this new date! Can I get a refund please?!

[Bryony Povey-Jones @brryonyy]

@TopshopHelp Hello, I have sent you a DM about my order. Please can someone get back to me. Thanks

[Bryony Povey-Jones @brryonyy]

@JDhelpteam I placed an order an hour ago was told my order didn’t go through so I entered my card details again and I have been charged twice and now two pairs of trainers are on their way to me?! Please cancel both orders! 😤

[Bryony Povey-Jones @brryonyy]

@JDOfficial I placed an order an hour ago was told my order didn’t go through so I entered my card details again and I have been charged twice and now two pairs of trainers are on their way to me?! Please cancel both orders! 😤

[Bryony Povey-Jones @brryonyy]

@Topshop I’ve had these earrings less than 2 weeks and only worn them twice, took them out last night and the fastening has fallen off!!

[Bryony Povey-Jones @brryonyy]

@Topshop I returned an item on 20th September and I still haven’t received my refund? Please reply to my DM. Thanks

[Bryony Povey-Jones @brryonyy]

@ASOS_HeretoHelp hello? I am not disputing this with my bank as I still have not received my promised refund! Can someone please reply.

[Bryony Povey-Jones @brryonyy]

@ASOS_HeretoHelp hello, I was told I would receive an email stating my refund within 48 hours, it’s now been 4 days.. please may someone sort my refund out.

[Bryony Povey-Jones @brryonyy]

@ASOS_HeretoHelp So frustrating to see a company I would always rely on, customer’ service go down hill. I have been trying to sort my query for a week now! Please can someone reply to my DM!

[Bryony Povey-Jones @brryonyy]

@ASOS_HeretoHelp Hello, I was promised a confirmation that my refund was on its way within 48 hours.. still nothing! Can someone please reply to my DM. Thanks.

[Bryony Povey-Jones @brryonyy]

@ASOS_HeretoHelp I am still waiting for a reply on DMs! I just want to know where my refund is!!

[Bryony Povey-Jones @brryonyy]

@ASOS_HeretoHelp I will DM you again, but I have tried to contact you so many times and I’m getting no response!!

[Bryony Povey-Jones @brryonyy]

@ASOS_HeretoHelp Hello? No reply on dms again! It has now been two weeks since you received my return on Royal Mail track and trace but no notification, where is my refund?!