Buffalo State Help Desk

Buffalo State IT Help Desk
Butler Library (at the "Ask Us" counter)
Phone: [phone]
E-mail: [email protected]

[Buffalo State Help Desk @bscithelpdesk]

As classes resume, remember to check our growing directory of at-home resources for @BuffaloState students/faculty, on top of our searchable Knowledge Base support articles: https://t.co/l3JUZTa8yv

#RemoteLearningEduResources #DedicatedToExcellence #COVID19

[Buffalo State Help Desk @bscithelpdesk]

We've observed a surge in "phishing" attempts by email/text in higher-ed. Phishing is a kind of fraud which tries to steal sensitive info like usernames/passwords by disguising itself as a trustworthy source.

[Buffalo State Help Desk @bscithelpdesk]

ATTN current students! If you have an old Buff State student Gmail, it no longer receives new emails/replies.

Official campus correspondence is now directed to your Outlook email. From the MYBUFFSTATE "Toolbox" links, pick "Student E-mail" to sign-in w/ your Network credentials.

[Buffalo State Help Desk @bscithelpdesk]

Setting up your secure campus Wi-Fi each July gets you a faster, more convenient, and more secure wireless connection on up to five mobile devices.

Info/instructions at the link below:
https://t.co/U2OKjob1lk

[Buffalo State Help Desk @bscithelpdesk]

This only applies to CURRENT/RECENT students who received a *new* Outlook (M365) account from the school within the last six months.

Alumni with legacy Gmail accounts have until Summer 2024 before the old Gmail accounts are finally removed.

[Buffalo State Help Desk @bscithelpdesk]

ATTN current students! If you have an old Buff State student Gmail, it no longer receives new emails/replies.

Official campus correspondence is now directed to your Outlook email. From the MYBUFFSTATE "Toolbox" links, pick "Student E-mail" to sign-in w/ your Network credentials.

[Buffalo State Help Desk @bscithelpdesk]

A quick FYI for those on-campus:

Butler Library's Summer hours start May 23, so keep in mind the building will be open 8AM to 7PM (Mon-Fri), and closed weekends and holidays.

[Buffalo State Help Desk @bscithelpdesk]

Add backup options for MFA logins at https://t.co/7mkAeuQdvY

Sign-in at the link above using your Network [email protected]

[Buffalo State Help Desk @bscithelpdesk]

The Bengal Success Portal is back up and running! Thanks for your patience during the unplanned down-time.

[Buffalo State Help Desk @bscithelpdesk]

The Bengal Success Portal is currently unavailable. You may see an "HTTP Status 401 – Unauthorized" error at sign-in. We are working to restore access as quickly as possible and will post an update as soon as we have more information. We apologize for the inconvenience.

[Buffalo State Help Desk @bscithelpdesk]

Something to keep in mind w/ file uploads: Avoid doing it with any files that potentially contain someone's private information.
The site *is* reliable, but think of uploads as though you're showing that file to a stranger. 2/

[Buffalo State Help Desk @bscithelpdesk]

If you have a web link or attachment that you want to be sure is safe, https://t.co/SYPsP6VPhm is a good tool to have at your side.

Started in 2004 and currently a Google subsidiary, you can paste URLs or upload files to have them tested by a range of AV products all at once. 1/

[Buffalo State Help Desk @bscithelpdesk]

All current Buffalo State students will receive their new Outlook email on May 22. Outlook email is the newest addition to the Microsoft 365 services already available to students, which includes OneDrive cloud file storage and the M365 (Office) apps.

https://t.co/NSZBMbjIzt

[Buffalo State Help Desk @bscithelpdesk]

Get direct help with Residence Hall Wi-Fi by calling 877-392-5617.

https://t.co/4hh4vdNTDJ

[Buffalo State Help Desk @bscithelpdesk]

Celebration of Community Engagement Award nominations are due by May 1 at 4PM

Submit nominations for a deserving student, faculty member, course, org, or community partner for service in learning, civic engagement, and volunteerism for the academic year!

https://t.co/HeJG1jcphi

[Buffalo State Help Desk @bscithelpdesk]

Student Affairs at #SUNY Buffalo State University is proud to work with campus partners to host a series of events celebrating LGBTQIA+ Pride. The campus invites our community to celebrate together by attending the events at the link below.

https://t.co/saIOOkKupc

[Buffalo State Help Desk @bscithelpdesk]

FYI for 2023: The info above is still good, but on the updated IT web page you'll just scroll down to the large icon for secure Wi-Fi (instead of choosing it from the menu).

[Buffalo State Help Desk @bscithelpdesk]

Enroll your devices on secure Wi-Fi to get a faster, more secure, and more convenient connection while on campus.

You can easily RENEW each June after your certificate expires.

More info on our Knowledge Base at:
https://t.co/U2OKjob1lk

[Buffalo State Help Desk @bscithelpdesk]

Remember! Today is the LAST DAY to access Blackboard at https://t.co/Jtfw4SaAXg. Students should consider saving coursework, instructor feedback, and grades before the system is finally sunset.

As Always, the #SUNY Online Help Desk is available at 1-844-673-6786.

[Buffalo State Help Desk @bscithelpdesk]

After the Spring 2023 semester, students can look forward to receiving their new Outlook email with the same "https://t.co/BTRRjUfTLG" addresses used by faculty and staff!

More details and FAQs at the Student Email Project page linked below:
https://t.co/UgSo34ygeo

[Buffalo State Help Desk @bscithelpdesk]

@JasonKnightPhD @onedrive @SUNY Just an FYI that it's very easy to hide your desktop icons when you're in a classroom. See: https://t.co/QW0zcW1lPk

[Buffalo State Help Desk @bscithelpdesk]

"Well THERE'S your problem."