@PlayStation Every dime you were going to get from me over Holidays is squashed! And to make it even worse, I paid the money and he was back on last night, but today his account is suspended again over charge back claims! NEVER BUY A PLAYSTATION!
@PlayStation The way you treat your customers is TRASH and I will tell everyone that will listen to never by your console going forward! I will be phasing your console out of my son's gaming experience! I've never had an issue like this with Xbox and will migrate him over!
@PlayStation One of the purchases made is for a game my son DOESN'T EVEN OWN! So after my son being defrauded by another player on your console, you then defraud me by suspending his account and forcing me to pay you the money that was stolen from me?!
@PlayStation She refuses to unsuspend his account and says she is ending call after challenging her on why she has a different story and also asking her if the purchases were made on my son's Playstation then why doesn't he have ANY of the items!
@PlayStation 4 days go by and I call again because his account is still suspended! I ask for a supervisor. Who then proceeds to change the story and say that the charges did come from his account even though I had two previous reps confirm it DID NOT MATCH HIS PLAYSTATION CONSOLE
@PlayStation And YOUR RESPONSE? SUSPENDING MY SON'S ACCOUNT! You know, the 12 yr old kid who was defrauded because you want ME to pay y'all the $84 that my bank charged back from me being defrauded! I called your customer service back three times over a week and half time span.
@PlayStation I was told to report any proof from my son's Playstation console, which I did. So of course, like any rational person who had their card compromised, I called my bank and had a stop put on the purchases and my card canceled.
@PlayStation When I realized what was happening and called your customer service about it, I was told that I wouldn't be refunded because the downloads had already been made, even though I told your rep the charges are fraudulent.
@PlayStation You know I never thought your company treated your customers like straight trash. My 12 yr old was recently scammed by another player on your platform using a QR code and racked up $84 of charges on my debit card and it actually could've been more.
@PapaJohns This is y'alls idea of boneless BBQ wings? π Taking some nuggets and pouring BBQ sauce all over it? Last time I get wings from y'all. Talk to your people @SHAQ