@TELUSsupport Well... been trying since Nov 29th to transfer my 2 personal lines to a new SMB offer but has resulted in days worth of hold time and being transferered around different deparments within Telus for weeks all saying "it's another team that has to finish the request"
@SwitchHealthCA hello. im trying to start a self test but after entering the serial number the portal does not progress to another screen. we have multiple family members trying to do the same thing today and they are all getting stuck on this step. is the portal down?