B.S.Shah

[B.S.Shah @bsshah93]

Posting this because every formal channel has failed to resolve my issue.
My PM Suryaghar loan application remains stuck for over 2 months due to no fault of mine. Both SBI and RBI have not provided any resolution. This is not how citizens should be treated.

[B.S.Shah @bsshah93]

@PMOIndia @RBI @RBIsays @mnreindia #PMSuryaghar
#SolarRooftop
#ConsumerRights
#BankingIssues
#Accountability
#DigitalIndia
#PublicGrievance
#EaseOfDoingBusiness
#CitizenFirst
#SBI
#RBI
#BankingReforms
#CustomerServiceFail
#SystemFailure
#RenewableEnergy
#SolarPowerIndia
#GreenIndia

[B.S.Shah @bsshah93]

Posting this because every formal channel has failed to resolve my issue.
My PM Suryaghar loan application remains stuck for over 2 months due to no fault of mine. Both SBI and RBI have not provided any resolution. This is not how citizens should be treated.

[B.S.Shah @bsshah93]

@PMOIndia @RBI @RBIsays @mnreindia
There must be accountability.
A fully compliant consumer should not be punished because of system failures and lack of responsibility. Waiting for immediate action.

[B.S.Shah @bsshah93]

I am requesting urgent intervention to simply:
• Restore the application in the bank portal
• Process the loan without further delay
No citizen should have to fight this hard for a scheme that is supposed to support them

[B.S.Shah @bsshah93]

Now it is over 2 months
• Loan still not processed
• Bank still says the application does not show in their system
• RBI has also not ensured resolution
A government-backed renewable energy scheme should not collapse because of system errors and silence

[B.S.Shah @bsshah93]

With no choice left:
• 06.11.2025 – Filed a complaint with RBI Banking Ombudsman
• Complaint No N202526001017028
Despite escalation to RBI, nothing has moved forward and nobody has provided any solution

[B.S.Shah @bsshah93]

• 27.10.2025 – I sent a detailed written complaint by email to all official SBI complaint IDs
• No reply
• No acknowledgment
• No resolution
Not even a basic status update

[B.S.Shah @bsshah93]

Since then:
• Multiple branch visits
• Several follow-up calls
• The only response is that the bank is “helpless” and cannot act because the application does not appear in their system
Meanwhile a compliant applicant continues to suffer the delay

[B.S.Shah @bsshah93]

• 10.10.2025 – I visited the branch with approval letter and all papers
• The officer told me the application is “not visible / not showing” in their portal
• Because it is not visible, they said they cannot process it

[B.S.Shah @bsshah93]

Timeline 👇
• 09.10.2025 – Loan application filed at SBI Gandhinagar Sector 11 under PM Suryaghar Yojna
• App No ANS SOLAR 9600593 1658333
• All documents submitted & eligibility approved
• Linked to SBI Account No 66016535246

[B.S.Shah @bsshah93]

@youngLordRJ @reliancejio @JioCare Seems like whole @reliancejio @JioCare is still in mood of marriage celebration that they forgot they have millions of customers to take care of.

[B.S.Shah @bsshah93]

This is just a co-incidence, right?
@Bajajauto @nitin_gadkari

#freedom125
#BajajAuto
#Bajaj

[B.S.Shah @bsshah93]

@moronhumor @TweetHelperBot download this

[B.S.Shah @bsshah93]

@divyangshah22 @McDonalds @mcdonaldsindia Number dene ka tarika thoda cezul hai!

[Falgun Nanda @falgunnanda]

What is the meaning of Reservation coach in the @indianrailway__ @IndianRailUsers @RailMinIndia @RailwaySeva
Itni hi bheed rehni hai to Free service kardo bcoz log free me hi baithe hai aur koi T.T. bhi nahi hai!
#Railways #Railwayminister #IndianRailwayNews #Navjeenexpress12656

[B.S.Shah @bsshah93]

Find yourself someone who loves you like Gujaratis love @BJP4India !

#GujaratElections
#GujaratElectionResult

[B.S.Shah @bsshah93]

@BSNLCorporate U r doing illigal practice. Even after having sufficient balance I am unable to send port message. Ur customer care says that I need to have minimum ₹147 recharge in order to send message. This is clear malpractice and I am filing complaint.@TRAI @consumerforum_

[B.S.Shah @bsshah93]

#5baje5minute