@olliegarch@ready_co@itamarl I traced back to 9/1 and I think I found the one that caused the imbalance. Also sent some details to support to sort things out. Thank you to you and the team.
@olliegarch@ready_co@itamarl Thanks for the reply. Support did mention that transaction are not settled right away which may cause the imbalance. I did trace back to the transactions to 11/19, which is about one month ago. I’ll trace back longer to see if anything is missed.
@ready_co Instead, I received repeated replies suggesting solutions that had already been confirmed not to work, followed by very slow responses. Having to repeatedly comment on a public platform just to get a reply is frustrating and discouraging.
@ready_co It’s been 72 hours since I reach out to [email protected] . Still showing incorrect balance, cannot use my card, problem remains and this is frustrating.
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