@SportsDirectUK, How come when you ask for either a copy of a postal receipt OR a photo of the tracking number as evidence of a return that was posted over 3 week ago, the photo of the tracking number is supplied straight away, all of a sudden you require both
Hey @Hermesparcels I sent a parcel two weeks ago and it still hasn’t been delivered, it’s been routed to the wrong depot on more than one occasion, now the buyer wants a refund, I’ve called your customer service number five times this morning
@Hermesparcels I sent a parcel last Monday, firstly it was sent to the wrong depot and has been delayed three times and now it says we’ll have it on the move within the next 24hours, I have an irate buyer chasing me for their goods, what is going on