@amazonIN After these many escalations except asking me to wait there is nothing your team has done.
Finally, we have to compromise to the warning and demands of ur DA & DS
@amazonIN hi team cancelling all my orders as your DA DS LM are not willing to deliver and continuously postponing delivery.
It is understood that all our concerns raised and waiting for resolution is useless as none of you bother about addressing issues.
@amazonIN There is no option to cancel orders and your agent is not delivering. Your Delivery agent call us and never utter a word., doesn’t respond to our calls. Every time i call your CC you simply request to wait for 24 hrs.
When you cannot handle complaints why do u escalate
@18002096006 Can i expect call and resolution by the end of this year ?
Any escalations are just ignored and never addressed.
Negligence and irresponsibility are very transparent
@18002096006@Mahindra_Auto
It has been more than 6 months since i have been complaining about issues with Audio, car play android connect and M4U and few more.
Your dealer is not able to fix and ur CCM is not able to help in getting them fixed.
Check DM for all data.
@anandmahindra ur team & dealerships are incapable in sales, service and support.
Confused whether product is defective or no one has knowledge in solving issue.
Any complaint escalated reaches dealers not Mahindra hierarchy. Ur CCM is always in support to dealership.
Going further i have to reach you legally for being incompetent in resolving issues or selling with a defective system
Request to share your legal team details.
@FiberAp very worst connectivity, poor service and irresponsible response.
It’s has been observed that there are frequent issues and no proactive and mitigation actions are not taken. Near s.kota - Pincode 535145.
No improvement in service or connectivity since 4 years
@ApolloPharmacy i have placed an order on 23-April and expected delivery date was 28-April
No track of delivery history or executive found in your database
Except delivery attempt failed SMS, have nothing to track
Escalation doesn’t work, such a useless team
@myspinny so glad to hear that you guys gave an evaluation report for a vehicle without visiting or inspecting the car.
None of your team has an update on the evaluator and other required information.
How can i trust your evaluation to BUY or SELL cars ?
@MyntraSupport since couple of day trying to return or exchange shirts that were received other than ordered brnc
Executive rejects exchange and returns.
Check DM!
@srdom_sc@drmsecunderabad@RailwaySeva Dear All
Feeling regret is not solution or doesn't solve the passenger's issue. Hope you can work on route cause of issue
@18002096006 Sending details to the same dealer's ASM doesn't make any sense in response except, start giving reasons and conf. with same manager which never resolves issue
@18002096006 Thx 4 reverting 2 escalate issue. No solution found. Just a waste of time in discussion, explaining issue & waiting. @anandmahindra I just got to know that, ur plant has dispatching issues, trucks shortage, no clear updates to dealer or ur ASM.
Finally, no use of escalations
@Mahindra_Auto ruined plan of buying 3XO AX7L for this dussera.
No sales guy or managers were helpful in getting right information in time.
No instructions given on mandatory booking for top models.,
Seeing such great sales support how can we trust after sales.
@18002096006 ruined plan of buying 3XO AX7L for this dussera.
No sales guy or managers were helpful in getting right information in time.
No instructions given on mandatory booking for top models.,
Seeing such great sales support how can we trust after sales.