@EtihadAirways We flew with Etihad from Rome back to Taiwan via Abudabi and HK. While in Abudabi, the plane departed an hour later than scheduled so when we got to HK, we were told by the staff to sign a form, which said we would relinquish our rights to demand compensation.
@McWhirterAlex @EtihadAirways @Colin_UK_GB This is where Taiwan is stuck in. With HK nearby, most airlines get you there before really flying long haul to Europe. Really direct flights cost triple the fare.
@Colin_UK_GB@bottandco That sounds a bit complicated. I guess most of the passengers at that time thought it’s not a big charge so they could pay for that
@Colin_UK_GB@bottandco And you know what, most of us were Taiwanese, no one carefully read the terms but I did. Still, if I didn’t sign, I would not be offered the assistance in transfer
It was the second day when we got our luggage and were asked to pay about 20 euro for the transport of our luggage. I don’t know who will come forward and pay for the fee, which shouldn’t be us to pay?