@tapairportugal
Hi TAP Air Portugal
Do you remember me ? I’m jacques Burillier ([email protected]) claiming for a refund of my flight cancelled in April 2020, wait for it … yes almost 20 months ago.
No time for excuses ... I want my money back !!!
Thanks
#TAPiwantmymoneyback
@tapairportugal I'm still waiting for my refund ! Remember I paid my ticket in February 2020, 18 months ago !
And you close for the second time my claim ticket without any notice !
Seriously ! This is how you consider your customers ?
@tapairportugal I'm still waiting for my refund ! Remember I paid my ticket in February 2020, 18 months ago !
And you close for the second time my claim ticket without any notice !
Seriously ! This is how you consider your customers ?
@tapairportugal As soon as possible is not an acceptable answer after 6 months waiting for your refund.
I’m waiting that you commit in a deadline soon.
I remind you that I have paid my tickets 18 months ago !!
@tapairportugal I have submitted a request for a refund on 21/01/2021. After calling your customer support 4 times, having 2 claim tickets closed without any notification from your side, it’s clear that you don’t care about customer satisfaction. Time for court action ! Marre !
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