Evan Maters

[Evan Maters @burlapinc]

@Olgas_Kitchen , when are you coming to Orlando?

[Evan Maters @burlapinc]

@ChipotleTweets It was an inconvenience for me. It’s a bummer for the employees that know they’re going to have to deal with the situation for hours with disproportionately low compensation. Invest in your people.

[Evan Maters @burlapinc]

@ChipotleTweets 44 minutes. Seriously, all it takes is some investment in your own company and things would be running much better.

[Evan Maters @burlapinc]

@ChipotleTweets 36 minutes. How is this a sustainable business model? I don’t think there’s a single person in this building that’s satisfied, and that includes the employees.

[Evan Maters @burlapinc]

@ChipotleTweets got my order at 29 minutes! …and it was wrong. Maybe if the employees weren’t so stressed.

[Evan Maters @burlapinc]

@ChipotleTweets 23 minutes. You remember that bit in Seinfeld about rental car reservations? Totally unrelated.

[Evan Maters @burlapinc]

@ChipotleTweets It’s not the manager’s fault. The app doesn’t give out realistic times. Putting it on them increases burnout and just makes the overall situation worse. 16 minutes. Also. I paid for guacamole and they’re out.

[Evan Maters @burlapinc]

@ChipotleTweets 12 min past. Some guy just got his food. It was promised 42 minutes ago. Do you know what promised means?

[Evan Maters @burlapinc]

@ChipotleTweets currently 8 minutes past due for my order. Every. Single. Employee. Hustling.

[Evan Maters @burlapinc]

@ChipotleTweets You need to get your app working right. My store is currently 45 minutes behind the promised time on the app.

[Evan Maters @burlapinc]

@ChipotleTweets , I had to wait an extra 15 minutes for my food. Not because of staff, they were all killing it. They need a working app. They need $25/hr.

[Evan Maters @burlapinc]

I had to wait 30 minutes for my @ChipotleTweets. The staff was crushing it the whole time while dealing with verbal abuse from customers. They need $25 an hour and a realistic ordering app.

[Evan Maters @burlapinc]

@portilloshotdog So... how’s that location in @citybeautiful going? It’s been more than two months since it was supposed to open.

[Evan Maters @burlapinc]

@portilloshotdog Any general idea of when the Orlando location is opening? We’re about three weeks past the expected opening date.

[Evan Maters @burlapinc]

@inkbirdbbqgo any idea how to resolve this reading difference?

[Evan Maters @burlapinc]

Hey @portilloshotdog , do you have a new opening date for the @citybeautiful restaurant? My wife thinks it’s creepy I check the app every five minutes.

[Evan Maters @burlapinc]

@ChipotleTweets Actually, I couldn’t. Everyone there was hustling trying to get the orders out as fast as possible. As far as I can see, this was a chipotle corporate problem, not an employee problem.

[Evan Maters @burlapinc]

@ChipotleTweets , I know your food is good, but not wait over an hour for an online order good.

[Evan Maters @burlapinc]

@AskCapitalOne So... is there a timeline for when I should be able to expect to use @acorns ?

[Evan Maters @burlapinc]

@CapitalOne when are you going to let me use my card with @acorns ?

[Evan Maters @burlapinc]

@AskCapitalOne Credit card