Dheeraj Gowrie

Business Improvement Specialist by day and Consumer Activist by night but most of all Proudly South African.

[Dheeraj Gowrie @Business_Bug]

@FlySafair win awards and treat customers like shit by doing so. I’m tired of been treated like that on Safari. For someone that flys on the regular, I’m moving to @flysaa

[Dheeraj Gowrie @Business_Bug]

@JHBWater @JHBWater there is no one on site the whole afternoon and evening. This break impacts several major areas in the north and not one soul to be seen

[Dheeraj Gowrie @Business_Bug]

@Anele @947 I have been dining several times a year for the past decade at Lupa Umhlanga. Best service , food selection, ambience and staff. Great for corporate or family outings.

[Bizcommunity.com @Bizcommunity]

Is it the end of traditional CX and the rise of consumer dictatorship? https://t.co/Fs8HUBZR0n by Dheeraj Gowrie @Business_Bug via @Biz_Retail @FFFibre

[Bizcommunity Retail @Biz_Retail]

Is it the end of traditional CX and the rise of consumer dictatorship? https://t.co/vfFjPJ4QSq by Dheeraj Gowrie @Business_Bug via @Biz_Retail @FFFibre

[Dheeraj Gowrie @Business_Bug]

Do you remember when you joined X? I do! #MyXAnniversary

[Dheeraj Gowrie @Business_Bug]

@Momentum_za someone will get sick, be admitted and potentially die before your call center answers the call for authorisation. 2 hours and waiting , probably an SA record 🙌

[Dheeraj Gowrie @Business_Bug]

Shew, @ubereats South Africa, two hours plus multiple times in the past week because of your multi order rule with drivers and I must pay premium if I want it delivered directly. I’m moving over to @mrdelivery who values me as their customer more then increasing their bottom line

[Dheeraj Gowrie @Business_Bug]

@LoveAlbanyBread

This has been happening since December to all your bread. And yes, they are stored correctly, and it has been reported to you multiple times
People can get sick with it.

[Dheeraj Gowrie @Business_Bug]

@Vodacom111 there is completely no Vodacom connectivity in Lonehill for 3 days. Just keeps on saying searching.

[Dheeraj Gowrie @Business_Bug]

@FlySafair @ortambo_int You don’t need that in business class where travel is limited. Seen this before , increase in market share equals decrease in customer experience. Good luck 🤞🏼 👍🏼 You can ask the ghost from Christmas past, #BA #Mango #kulula #FlySAA

[Dheeraj Gowrie @Business_Bug]

@FlySafair why have priority booking when you stand in a line to bag drop for an hour and only halfway through. Terrible !!! @ortambo_int

[Stephanie Chetty @StephanieNaidoo]

@CityPowerJhb Northgate has been off since 12 midday with no update or reasoning. We were block 8 and now block 6 so what the hell is going on????

[Stephanie Chetty @StephanieNaidoo]

@CityPowerJhb Can you not send out a team?

[Dheeraj Gowrie @Business_Bug]

@sarstax estate taxes must suffer with poor service delivery whilst you bolster and brag about individual tax collections.

[Dheeraj Gowrie @Business_Bug]

@StandardBankZA Do you have an email address?

[Dheeraj Gowrie @Business_Bug]

@FlySafair Do you have an email address I can send it to?

[Dheeraj Gowrie @Business_Bug]

@FlySafair has monopolised the local market, only care about their awards even if it’s the expense of their customers experience. Well going forward I will do anything to avoid them if I can,even if I pay double the price. #flysafairdontcare #daylightrobbery #rude #worstservice

[Dheeraj Gowrie @Business_Bug]

@mcleodd @dialdirect Well now it’s been 20 years and not an issue with @dialdirect

[Dheeraj Gowrie @Business_Bug]

@mcleodd The best prices with the best service in SA is @dialdirect , with them for 8 years now and never an issue.