Didn’t really want to share this but it’s needed since roblox doesn’t answer my emails asking for a rollback. On the day 24 I was a victim of a roblox beam, a person logged in my account and stole over 800k robux from my group, I don’t know how they gained access to my account-
i want to stay on the platform and continue to make ugc but w the addition of ai moderation on top of an already unresponsive support system just makes me more afraid that im gonna get banned for some bs and get absolutely stonewalled
its beyond crazy that you can just spend years of effort contributing to a platform and they can genuinely just ban you not even give you an actual response 😭😭how are creators supposed to want to make stuff for roblox when it can all disappear just like that
Roblox doesnt allow you to use the rights manager if your account is terminated which is absurd because emailing [email protected] takes weeks to respond (sometimes they never respond) , and when they finally do take down the stolen assets the theives have already profited and roblox has to issue refunds and theievs get to keep everything they made.
I was wrongfully banned last year and my ugc group and clothing groups some of which ive owned for almost a decade were all locked and all of my items have been stolen dozens of times over and you allow thieves to profit off of my content with no consequence and yet im STILL banned for fairly paying out ugc creators and clothing designers.
I was banned in 2025 for "selling" and my group was locked, when the only people I ever paid out were contributors/staff for my group. NONE of whom are banned by the way. No one I paid out is banned so why am I banned and why is my group locked.
I never broke tos, infact the account they banned had never been moderated ever. and all my appeals were instantly denied by a bot despite me giving a breakdown of my audit log and what each payment was for.
group id: 14452726
@Roblox@DavidBaszucki@robloxdevrel