BXS

[BXS @bxs29]

@Qantas

[BXS @bxs29]

@Qantas I’ve been trying to use my lounge vouchers for the past week but it keeps showing as error in the app and on desktop. Multiple calls to call centre are met with we don’t know, maybe it’s IT issues. What’s the point of being a loyal customer if the benefits can’t be used?

[BXS @bxs29]

@Qantas I’ve been trying to use this legitimate benefit as per existing rules but Qantas app and website appears to be sneakily disabled before the rules change to deny this benefit?

[BXS @bxs29]

@Qantas Also including response from frequent flyer team at Qantas for transparency so that this issue that may affect other members are not swept under the “DM” carpet. Basically the frequent flyer team is saying tough luck the rules changed. But when did it change? 1/7/2026?

[BXS @bxs29]

@Qantas Dm sent.

[BXS @bxs29]

@Qantas So what’s the point of having social media team if all @Qantas does is just ask their customers to call and go through the whole motion again?

[BXS @bxs29]

@Qantas Sent

[BXS @bxs29]

@Qantas hi Qantas, I have a reservation for flights that is departing in less than 48 hours but still have not received my e tickets. Could you please escalate and get this issued asap.

I cannot check in with out the e tickets issued. Thanks!

[BXS @bxs29]

@All Hi, I’m missing points and stay credit from recent stay and my request for assistance have gone unanswered. Would you be able to help? Thanks.

[BXS @bxs29]

@BupaAustralia Thanks @BupaAustralia but what about a reduction of existing premium for the next 6 months. I cannot access dental, massage etc due to Covid-19. I’m just getting charged without possibility of using my cover.

[BXS @bxs29]

@BupaAustralia hi Bupa, can you follow @hbfhealth and not increase our insurance premium on April 1? #covid19australia

[BXS @bxs29]

@BupaAustralia Thanks @BupaAustralia. Would the premium increase after 6 months be further increased to cover for this delay?

[BXS @bxs29]

@BupaAustralia That’s great! @BupaAustralia do you have the link so I can read more about this?

[BXS @bxs29]

@ThaiAirways hi, what’s the baggage limit for economy class from KUL-BKK-NGO? Thanks.

[BXS @bxs29]

@Qantas hi does flight BL165 from Hong Kong to Da Nang earn any status credits with plus bundle earn any status credits? Thanks.

[BXS @bxs29]

@Qantas Thanks!

[BXS @bxs29]

@qantas hi, does N booking class on Malaysian airlines between kul and sgn earn any Qantas points and status credits? Thanks.

[BXS @bxs29]

@flySYD Please register me for flight updates on flight JL772 on 2018/09/30 08:15 GMT+10:00

[BXS @bxs29]

@Qantas hi qantas team. I woul like to know how many Qantas status credits does the following flights earn on American Airlines? AA7397 D class AA 7397 I class. Thanks.

[BXS @bxs29]

@HyattConcierge hi, do you have the contact details for Hyatt regency Yogyakarta? I would like to arrange airport transfer. Thanks.