KCEX just locked 2,318 USDT of my money and says they “can’t recover it”.
Here’s what happened (and how you can avoid this):
On Feb 21, 2026, I withdrew 2318.23 USDT from Bitunix to KCEX.
I accidentally selected opBNB network instead of BEP20.
The transaction was successful. The funds arrived to the KCEX wallet.
But KCEX says they won’t recover it because it was the wrong network.
TXID:
0xa0c628df7b93b9eefd13faf9f470c40d4efb2768cde752504e027cc59dd30a66
The problem is:
opBNB is EVM compatible
The funds are in a wallet controlled by KCEX
Technically, they CAN recover it if they access the wallet on opBNB
But they refuse to help.
So please learn from my mistake:
ALWAYS double check the network before sending crypto.
One small mistake can cost you thousands.
@KCEX_Official please escalate this case to your technical team. I am asking for a manual recovery review. Thank you.