Christopher

Tech enthusiast.Mr to a Mrs. Daddy to some smalls. Sales Director. Views are all mine!

[Christopher @c_angus85]

How can FS companies deliver great customer services and retain loyalty? https://t.co/obpABQyk3z

[8x8 @8x8]

🏁 This is it! The 8x8 Sellers’ Circle EMEA Incentive has come to a close.

👏 A huge thank you to everyone who took part. Your commitment, energy, and focus have made this programme a real success.

🏆 Congratulations to our winners, whose performance has earned them a place on an exclusive 8x8 partner experience in Mauritius. 🌴

The competition was strong from start to finish, and the results speak for themselves. This may be the end of the incentive, but the momentum continues.

#SellersCircle #8x8 #8x8Channel #ChannelPartners

[8x8 @8x8]

We’re proud to share that Emily Masterton, Head of Channel, EMEA
has been recognised on the @CRN_UK Channel Leaders list for her leadership in the EMEA channel community. Congratulations, Emily! 👏

See the whole list here: https://t.co/QpA0fkLDt7

#Channel #EMEA #ChannelUK

[8x8 @8x8]

Your customers already spend their time on WhatsApp. Why force them to leave the app just to fill out a form or book an appointment?

With WhatsApp Flows on 8x8 WhatsApp Business API, you can build interactive, multi-step experiences directly in the chat. It’s a smarter way to capture leads, confirm bookings, and resolve support tickets without the friction of redirecting to a web browser.

Keep the conversation going, and watch your completion rates climb. 📈 See how it works: https://t.co/8GldjH0LOj

[8x8 @8x8]

What's heading out with 2025? What's already on its way in 2026? These 8x8 experts shared their predictions in brief. #2026 #CX #IT

[8x8 @8x8]

If only there was a true-crime style podcast for those CX mysteries that happen around the holidays. 🤔😂

#CXhumor #customerservice #contactcenter #callcentre

[8x8 @8x8]

The next wave of conversational intelligence is already forming. Trust us, you'll want to get on board and ride with us. 🏄‍♂️

As VP of CPaaS & CX Expansion Chris Angus told UC Today, at 8×8 we’re already seeing 70%+ containment rates where bots handle full conversations end-to-end. Next-gen bots will detect tone, urgency, and context in real time, escalating not just if needed, but how and to whom, dynamically. 🤩

But it's not just dynamic chatbots that are about to see their prime era: AI-driven followups, post-call summaries, silent authentication, and more are about to become even more popular than they already are.

Read all of Chris' insights in UC Today here: https://t.co/SkdkyaYwz0

[Christopher @c_angus85]

@lukeyboi89 @HeathrowAirport This is for T2

[Christopher @c_angus85]

@McGeeSmith Pure genius!

[8x8 @8x8]

💡 6 hours saved per day
💡 43 seconds saved per patient verification

That’s the impact of 8x8 + SpinSci’s healthcare contact center integration.

@uctodaynews' Kristian McCann breaks down how this partnership connects 8x8 Contact Center with leading EHR systems to streamline patient engagement and improve efficiency.

📢 Read the full article: https://t.co/5c0NbTa4q3

[Blair Pleasant @blairplez]

Is @8x8 on a roll? It sure looks that way - focusing on #CX and #CCaaS instead of #UCaaS was a smart move. There's more opportunity for differentiation in the CX world, as opposed to the #ucoms world. https://t.co/aQXaFK77qt

[8x8 @8x8]

For the 12th year in a row, 8x8 has been recognized as a Leader in the Gartner® Magic Quadrant™ for #UCaaS! See how 8x8 is breaking down silos to help bring together employee & customer #communications on a single global, reliable platform: https://t.co/BYmwwJHazs #XCaaS #CX #EX

[8x8 @8x8]

Do you know the difference between a formal and informal #contactcenter? 🤔 If you’re curious, we’ve got the answer here: https://t.co/0p7ZpcCXsu

#XCaaS #CCaaS #customerexperience #employeeexperience

[8x8 @8x8]

Hi 8x8 customers! 👋 Need help with a question, pro tips, or quick links to support resources? Check out our community site for assistance and information: https://t.co/Pv1BIwMsJB #XCaaS #UCaaS #CCaaS #CPaaS

[8x8 @8x8]

As 2023 draws to an end, we’re reflecting on how 8x8’s innovative solutions have helped companies exceed their customer expectations, build long-term relationships & differentiate themselves from competitors. Take a look at our top innovations of the year: https://t.co/rvEniC0to7

[8x8 @8x8]

A confident, capable, & adaptable #contactcenter team is your brand’s biggest asset. Now on-demand: In this panel discussion, learn how to prepare your team to thrive in the increasingly remote or hybrid workplace & deliver value to customers: https://t.co/ou5KCYqMDJ #CX #CCaaS

[8x8 @8x8]

Beanie Babies #manufacturer @TyInc has deployed the 8x8 #XCaaS cloud #contactcenter & #unifiedcommunications platform to improve customer engagement & employee communication & collaboration, provide deeper data & insights, & reduce costs: https://t.co/ZsR4fUCehR #CX #CCaaS #UCaaS

[8x8 @8x8]

Excited to welcome Michelle Paitich to 8x8 as Global VP of Channel Sales.

Michelle will be responsible for driving partner-led revenue & growth, leading our global channel sales team as we continue to support & grow the 8x8 partner ecosystem. https://t.co/OhoT8Iuocr #8x8Elevate

[8x8 @8x8]

The 8x8 Technology Partner Ecosystem is made up of carefully curated partners that add unique, specific value for 8x8 customers to improve #CX & ops. Happening today at 2PM ET: 8x8 TPES webinar featuring @360insights & @AwakenIntel. Learn more & register: https://t.co/Nife0hlVNk

[Viber for Business @Viber4Business]

🇵🇭 Our team thanks Viber’s messaging partner @8x8 for hosting an engaging event with brands and inviting us to talk about the superapp advantage Viber for Business offers to brands. Here is to a fruitful collaboration ahead! 💪🏻

[8x8 @8x8]

8x8’s new State of #ConversationalAI in the #ContactCenter research reveals that 41% of #CCTR & #IT leaders today say that addressing increasing support volume is their biggest challenge: https://t.co/lSccLlAYEw

Which is the top challenge for your organization’s contact center?