@JesseAPaul It’s very confusing. I researched it for at least 30 minutes, including @ColoradoSun articles, and gained little understanding. That’s no offense to your team’s reporting—it’s poorly written policy. And maybe that’s on purpose.
Thank you Mountain @hardwear for repairing the zipper on my 17-year-old tent free of charge so I didn’t have to just buy something new. Incredible service and now you have a customer for life. #consciouscapitalism