@Kirbypuck1227 Hi Randy. Thank you for taking the time to provide your feedback. We’re sorry to hear that you’re not satisfied with your channel lineup, and we would be happy to share your request with our programing team. Thank you
@RiverHorseRep Hi Allison. We are sorry to hear this, and would like to help please send us a private message with your account number and contact information.
@crazypostman@sparklightcares We are sorry you have experienced this reoccurring issue with your service and we’d like to help. Please send us a private message with your account number and contact information so we can reach out directly to resolve this issue.
@crazypostman@sparklightcares We are sorry things aren't performing optimally. Please visit the websites I have provided, : https://t.co/Xw1A6xHahy or https://t.co/VlQgxaE0L6 If you continue to have issues, please private message us so we can get this resolved for you.
@stopthecap@arstechnica We’re sorry to learn this has been your experience. Please send us a private message with your account number and contact information. Thank you.
@jodi8807 We apologize for the issues you are experience with your service. If you'd please send us a DM with your service address and contact number, we will have a member of our support team take a look into this for you. Thank you.
@OmniMeagan We're sorry this has been your experience and truly apologize. Could you please send us a private message with your account number and contact information so we can further assist you in getting this resolved? Thank you.
@xR3SEARCHx We're sorry this has been your experience and truly apologize. Could you please send us a private message with your account number and contact information so we can further assist you in getting this resolved? Thank you.
@OmniMeagan Thank you for the feedback. Customer satisfaction is important to us and we appreciate you as a valued customer. Please send us your account number and contact information so that we can reach out to you directly. Thank you.
@OmniMeagan Hi there. We're truly sorry to hear your internet service has not been performing optimally and we'd like to look into this for you. Please send us a private message with your account number and contact information so we can reach out directly to resolve this issue. Thank you.
@OmniMeagan Hi there. We're sorry for the inconveniences you have experienced. As a valued customer, you have the option to sign up for outage text alerts. If you would like, go to Sparklight Support to start being notified if one occurs in your area. https:/bit.ly/3Hcle7d.
@AudreySemprun We're sorry for any inconvenience you have experienced with your email. We are retiring our email offering, as the number of customers using Sparklight email has steadily declined over the past several years due to the rise in the use of premium email services.
@Shado222_ Hi Shado222. We're truly sorry to hear your internet service has not been performing optimally and we'd like to look into this for you. Please contact our 24/7 tech support team at 877-692-2253. Thank you.
@ArneCarl We're sorry to hear of your dissatisfaction with this. Email is an add-on service that Sparklight has provided to our internet customers at no charge. Because we do not charge for this service, we will not be applying credits once email is retired.
@buddystone Hi Buddy. We apologize for any inconvenience. Our goal is to make this process as easy and seamless as possible. Please visit https://t.co/AMhWJj6Lf6 for helpful tips and instructions.