Welcome to The Cairn Collection, a distinctive range of ten signature hotels in iconic locations across the UK. Committed to making memorable guest experiences.
@Emsie_Nails @HotelElmbank Hi Emma, our customer relations team will look into this in the first instance and ensure a response is given from themselves or the hotel
@Bobby_Brinkley Hi Bobby, limited parking is available at £25 per night. If our own car park is full The Lanes car park is close by. Late checkout would be 12pm. If you would like to arrange this, send us your email in a DM and we will pass on to the hotel.
We wanted to thank @CairnCollection#RoyalStationHotelNewcastle for putting on a great business networking event last night. Here’s a pic of their conference room if your looking for a location in Newcastle with excellent transport links this could be it!
@happy_eeyore Hi Helen, we’re so sorry to hear this is the case. Would you be able to forward the email to [email protected] so we can pass on to the customer relations team?
@happy_eeyore@bookingcom Hi Helen, I can confirm we have received your email and it is currently being looked into by hotel management. We will be in touch with a response shortly.
@VictoriaBland1 @Maj_Harrogate Hi Victoria, I'm so sorry to hear this. Please could you email your complaint to [email protected] so we can investigate.