Regardless of how stressful and demanding my job can be at times, when I told my CEO I needed a mental health day today, he fully supported me, told me he was glad I was taking the day and asked if there was anything he could do to help. We need more people like him 👏🏻
1. I don’t understand how @amazon is one of the largest global companies with every resource known to man yet I am on day 5 with no access to my account due to a hacker and they have not been successful in 2 attempts to “reset” my account. I can’t get a call back from the
@ImAdamHawk @AmazonHelp I couldn’t step up my own 2 step verification. The hacker had done something even the one helpful amazon person couldn’t override to get my verification to work. It’s such a hassle and I can’t believe a corporation of that size and revenue doesn’t have the resources to deal with
Resolved yet when I give them the feedback that it’s not and I need to speak with someone in real time to help me, they can’t offer that. How is it 2020 and one of the largest global corporations can’t help their customers in a serious time of need in real time?
And now, after responding within seconds this being posted, they tell me to do the exact same thing I’ve been doing for 5 days. Contact customer service, wait 24-48 hours to hear from and account specialist, and try again. All while assuring me each time that my case will be