@atomberg_tech I have already emailed your support along with your expertly cancelled ticket ID. Yet to hear from them. I will DM you a screenshot if possible.
@atomberg_tech Worst after sales service ever. 2 of 5 atomberg fans stopped working suddenly. We are suffering here. Yet your AI support bots opened and closed tickets on their own. No technician contacted me. No help even if I was ready to pay. Regret being a 1st adopter.
@ACTFibernet Technicians came home and fixed refurbished routers. Now my connections are restored. Thank you @ACTFibernet ! Please retain support staff. Don't replace everything with AI. Your bot needs an upgrade. It's primitive.
@ACTFibernet REALLY HORRIBLE! I am without internet for the last 3-4 days. I'm a Cx for a decade with 2 high speed connections in yearly plans, both ACT routers went offline. I was promised free replacement but now being harrased to buy & CLOSE TICKETS without resolution.
@bioware Sorry to see you go. You guys built some of my favourite game worlds - Star Wars (KOTOR, SWTOR), Mass Effect (Legendary Edition), and Dragon Age (especially Origins). You and your work will be missed. Thank you for entertaining us! Hopefully, these franchises get new homes soon!
@ACTFibernet I have DM'ed you all the details. I was one of the first adopters of ACT in my region. I give power to you, even made sure that you had power during outages using my inverter. I have been a loyal promoter of your business. And yet, you guys gave me horrible service.