Very disappointed with @British_Airways & @NewYorkerHotel I’ve just been charged £175 resort fees on a 5 day New York stay that when purchased was resort fee exempt as a BA deal. After which, the hotel was purchased by @lotte_hotel and the fees automatically applied !!
After trying again on the only number #britishairways supply, I get cut off, Not even the choice to stay on hold for an hour! I don’t even want a refund, I want the £150 deposit used on the other holiday I’ve booked !! Come on British Airways improve and do the right thing…
Hi @british_airways any chance of some help with my booking. Been trying for a week and all your avenues you suggest; telephone, email, chat, Twitter, Instagram have proved ineffective
Another poor showing by #DPDUK No confirmation email the evening before as told by #appliancesdirect no phone call half an hour before delivery. No knock at the door OR ring of the doorbell before posting a card through my door highlighting nothing !!
2nd time in 3 days a DHL driver hasn’t knocked on my door or rang the bell to deliver my parcel ! Both times someone was home. At least this time I got a card. Atrocious service !! #DHLParcelUK
Enjoying today’s Belgian GP and Sky’s coverage is good as usual but why does #davidcroft keep telling us what the DRS is / does and the pit lane speed limit. We all know, football commentators don’t insult their fans by explaining the rules every week