CaliburSF

Calibur - Fresh ground 100% organic grass fed burgers. Fries cooked in house rendered Organic Beef Tallow. Milk Shakes & Soft Serve. 68 West Portal Ave.

[CaliburSF @calibursf]

@RevelSupport Is it fixed? Where are the updates?

[Phil Ferrero @TacoPhil2250]

@RevelSupport Hey guys, since Revel isn't giving any updates - FreedomPay says that processing should be back up in the next 15 minutes. https://t.co/uc6h9Od3rF

[Susan H @susanhe33290005]

@RevelSupport @RevelSupport Can you tweet as soon as it’s back up, hopefully real soon

[Kari @nursedoublek]

@RevelSupport Will this be back online by tomorrow morning???

[CaliburSF @calibursf]

@RevelSupport Why does the message on the revel ordering page say “Please Try Again” after a failed payment attempt, when we are all fully aware that it won’t work. I am dealing with irate customers that show multiple cc transactions pending , because they kept “trying again”. Update PLEASE

[New Deck Tavern @NewDeckTavern]

@RevelSupport Any update??

[Sean Lackey @SeanLackey2]

@RevelSupport Over 5 hours? No update or proactive response? Revel sucks

[Archie Marteja @ArchieMarteja]

@RevelSupport Any update?

[chris paterson @tripatdad3]

@RevelSupport @RevelSupport come on no update!!! Shortly😂😂😂come on!!

[Patrick Wise @pkwise74]

@RevelSupport Any update?

[ThePoeFoodLife @thepoefoodlife]

@RevelSupport Any update with freedom. The latest update was 5 hours ago

[CaliburSF @calibursf]

@RevelSupport You guys suck. Today is our 8th anniversary and you have completed f$&@ed it up. We promote our anniversary and ordering online during football games and we get zero support when it goes down.

[CaliburSF @calibursf]

@RevelSupport It’s been 5 hours, 1 post that says you are working quickly to fix. Update please. No one answers customer service

[CaliburSF @calibursf]

@RevelSupport COMMUNICATION!!!! PLEASE LET US KNOW WHAT IS HAPPENING AND ETA’s SO THAT I DONT HAVE TO KEEP TESTING OUR WEBSITE EVERY 10 MINS. 1 order goes through, then no more again…..

[CaliburSF @calibursf]

@RevelSupport ETA on fix????

[CaliburSF @calibursf]

@RevelSupport Revels inability to advise customers on what is happening is infuriating. Sending questions into the twitter abyss with no responses and the occasional delayed tweet regarding large issues is ridiculous.

[CaliburSF @calibursf]

@RevelSupport Is this the reason our website is not working too?

[CaliburSF @calibursf]

@RevelSupport please can someone reach out and let us know what is happening and when it might be fixed. No information on twitter, no answer on phone or by email and no notification that it is even happening.

[CaliburSF @calibursf]

@RevelSupport is there a problem with the revel server. On hold with support and the message says check twitter for updates, but twitter does not even mention there is an issue…?

[CaliburSF @calibursf]

@RevelSupport we still have no resolution in sight. It is sporadic, can’t be duplicated at Will so therefore keeps getting marked as solved. Please help, 3 weeks is ridiculously to impact a small businesses online platform