Customer Request Service

𝟏𝟏𝟒𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠. 𝟑𝟒𝟕𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐞𝐫𝐬.

[Customer Request Service @callUPSctr]

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We'll be more than happy to help as quickly as possible. Thank you for your patience.

[Deacon Roger ❤️‍🔥 Sacred Heart of Jesus! @DcnB_LovesJesus]

@amazon and @UPS : working together to send your package on a tour all over North America. 🙄

Left Dallas 11 days ago. Lost for 9 days somewhere between Dallas and Phoenix.
Then to..yes…Ontario, CA (California). Now BACK to Dallas…maybe to Houston by next week.

[Customer Request Service @callUPSctr]

Hello! We’re truly sorry for the stress and frustration this has caused, especially at such an important time. Please send us a DM so we can look into this further and help resolve the situation as quickly as possible. Our team is here to support you.

[tim first @bbntim]

@AmazonHelp @amazon so yall dont to free refunds with @ups anymore? guess its time to cancel my prime membership . no point in having it any more. since alot thing dont come overnight anymore

[Customer Request Service @callUPSctr]

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We'll be more than happy to help as quickly as possible. Thank you for your patience.

[Justin Blake @BigJStef]

@UPS shipped my family’s ceramic dinnerware, all but 1 item broke. 6 items arrived broken. They offered to send a check for the value, but then said they couldn’t deliver it due to the wrong address. Fixed the address, but no response back over a yr! @UPS please make it right.

[Customer Request Service @callUPSctr]

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We'll be more than happy to help as quickly as possible. Thank you for your patience.

[Steve McKnelly @denali1]

Hey @UPS, I'm just curious. What will it take to get your people in Edgerton, KS to deliver packages to the correct door? I've asked nicely, but they keep delivering to the wrong door. I'm disabled and a fall risk. Getting to the door they deliver to is not (1/2)

[Customer Request Service @callUPSctr]

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We'll be more than happy to help as quickly as possible. Thank you for your patience.

[Jerry Springers Kid @professorj2]

@UPS why does it take 8 days to get from Arizona to Ohio and still cannot be delivered on time ?? Did you walk the package here ?? Seriously!!! I’m in logistics and have been doing it for more than 20 years and cannot imagine any reason to take that long regardless of the holiday except for incompetence.

[Customer Request Service @callUPSctr]

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We'll be more than happy to help as quickly as possible. Thank you for your patience.

[Customer Request Service @callUPSctr]

Hello! We’re truly sorry for the stress and frustration this has caused, especially at such an important time. Please send us a DM so we can look into this further and help resolve the situation as quickly as possible. Our team is here to support you.

[Josh Putnam - Voice Actor (He/Him) @joshputnamvo]

After trying to speak with a supervisor, and then a manager, then ended the call saying someone would contact me within an hour.
It's been five.
So what I'm getting here is NEVER SHIP WITH @UPS

[Customer Request Service @callUPSctr]

Hello! We’re truly sorry for the stress and frustration this has caused, especially at such an important time. Please send us a DM so we can look into this further and help resolve the situation as quickly as possible. Our team is here to support you.