⚠️ CUSTOMER INFORMATION - 1130 hours, 11/08/2026
Baggage operations remain stable today as recovery plans are continuing to prove successful. Passengers do not need to worry and should continue to arrive at the airport in line with the airline’s advice.
We apologise to those who have been impacted by this issue in recent days but would like to reassure those flying today that confidence remains in contingency plans, with our people on hand to support in the terminal
@FatFace Hi. After composing a lengthy DM to you this morning, when I went to send it, I was sent a message asking to confirm my identity. I don't click on anything that looks suspect. Looks like I'll have to wait until Monday to call your customer services.
@Avon_UK Hi. Can you let me know if my Avon rep is ok? I haven't seen her for months. Her name is Anne and I believe she lived in Churchill Road or Robinson Road in Gloucester. I live in Central Road.
@British_Airways Trying to book a flight/car hire package on your website for next June to Kalamata, Greece. Flights just released but we cannot book a car as it says there are none available for that time with Avis. Can you advise why this is? We were able to do it last year.
@EastgateGlos How ridiculous! Opening the arcade at 8am but locking the toilets till 9am. What's all that about? Saw an old lady desperate this morning. Hope she is ok?
@thetrainline Thank you for replying. Until yesterday, I was able to view earlier trains in the day, so I could track them. I can only view ones now that are due to depart. Not useful if I want to know where my daughter's train is.
#Poundland Welcome to #southgatestreet in #gloucester . Think you need to do something about the shoppers who are camping outside. Not a good look for your new gaff!
@Poundland Welcome to #southgatestreet in #gloucester . Think you need to do something about the shoppers who are camping outside. Not a good look for your new gaff!
@GloucesterBID@GloucesterCity What a joke! Been trying to call since 8.30 this morning on the two mobile numbers I have to call the City Protection Officers and nobody is answering!
What’s really hurting ordinary drivers is not electric cars but oil prices that are approaching $100 hiked up by monopolistic foreign regimes. Cheaper electricity for transport could change that.