Cami Dato

[Cami Dato @camidato]

Customers affected by American Home Shield’s failure to deliver on its promises
AHS mistreats their unsuspecting customers. They misrepresent what they are actually willing to cover. Why does the #AHSPresident and/or #AHSCEO refuse to reach out directly? They are kept pretty secret... no way to contact them directly.

Continuing my mission to shed light on unacceptable business practices and customer mistreatment…
#AmericanHomeShield
#AHS
#FrontDoorhashtag
#TruGreen
#LandCare
#MrWilliamCobb
#BillCobb
#AHSCEO
#RexTibbons
#AmericanHomeShieldHomeWarrantyCompany
#HSAHomeWarranty
#OneGuardHomeWarranty
#LandmarkHomeWarranty
#HSA
#AmericanHomeShieldProConnect
#OneGuard
#Landmark
Here’s the recap: For weeks, I attempted to escalate my concerns beyond frontline customer service reps (who are 100% outsourced to other countries) at AHS—with no success. Ultimately, I had no choice but to hire an independent contractor to inspect and replace the failing AC unit myself.
Only after publicly calling out the issue on LinkedIn did I finally receive outreach from #BeverlySimmons #ExecutiveRelationsAHS. She promised to investigate and assist. After dozens of emails, phone calls, and lengthy discussions involving my contractor, the resolution I was offered for a $7,350 AC replacement? A mere $973.23 reimbursement for the condenser on a 27-year-old unit.
This entire experience has led nowhere productive—just hours of wasted time and ongoing frustration. I sincerely hope someone in leadership—perhaps the
#AHSexecutives, #CEO, or #President will take this matter seriously and step in to do what’s right.
The repeated denial of reasonable coverage and lack of real communication is no way to run a business.
Until this is resolved and I’m fully refunded for the out-of-pocket expenses I was forced to take on for my tenant, I’ll keep sharing my story. AHS had every opportunity to handle this properly. They chose not to.

[Cami Dato @camidato]

@Sunrun I am only interested in speaking directly with Mary Powell at this time. Please message me directly.

[Cami Dato @camidato]

@Sunrun I am only interested in speaking directly with Mary Powell at this time. Please message me directly.

[Cami Dato @camidato]

@MaryGPowell Trying to speak with you directly regarding major customer complaint that may be rectified if we speak immediately. I await your message. Kind regards.

[Cami Dato @camidato]

Facebook disabled me. There is no justification for this action. They do not respond to their support inbox. Any help appreciated. Maybe #Facebook will find this message. Frustrated for sure. #FacebookDisabledMe

[Cami Dato @camidato]

@ColoradoIndepe1 #BoaterSupression

[Cami Dato @camidato]

#Starbucks #Starbucksappiscrap unable to resolve log in issues via Starbucks customer service. Ugh.

[Cami Dato @camidato]

@DanAndShay you guys are amazing!! Why aren't you coming anywhere near the ATX (Austin, Texas)?? We are the music capital of the world!!

[Cami Dato @camidato]

See and share Sparklisms using the Swarovski Rewards JUST BECAUSE app. #JustBecause

[Cami Dato @camidato]

Tweeting with my daughter. She won't let me put her name in this tweet.

[Cami Dato @camidato]

tweeting!