@British_Airways you just canceled my flight from palma to london and there is no customer service available. I have nowhere to sleep and no flight home. Are you going to help me?
@sweatybetty I placed an order that hasn’t arrived, order # and tracking # both don’t work. You have no customer service phone number and don’t answer email or chat. I dont have my item and can’t get a refund. Completely unacceptable. Get back to me ASAP to resolve pls.
This is the epitome of Twitter 1.0 and no amount of money or hubris will ever be able to destroy it. The story behind the #LoveWhereYouWork hashtag.
💙 Tweeps, our bond is unbreakable. 💙
#LoveWhereYouWorked#OneTeam
Layoffs are awful no matter what. But in my experience, there are things companies can - and really should - do to make them a little less awful for all involved. We’re dealing with humans, not data points - let’s be humane.
◾ Accountability
◾ Empathy
◾ Closure
As businesses downsize, they are finding that there’s definitely a wrong way to fire people.
@camillab has more on how companies can do better. Read via @BW: https://t.co/kkwSqJGFBH
Most startup employees don't ask the right questions before joining. These topics are critical to understand, especially in this market.
Here are 7 questions to ask a potential next employer (after receiving an offer):
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@GField17 @TwitterComms Hi Gareth - I’m ex-twitter comms from 2013-2015. Now based in London still working in tech comms. Thinking of you and the whole team - please reach out if I can help at all 💙
@juliezsteele @TwitterComms Hey Julie, I did internal comms at twitter from 2013-2015 and still work in tech exec/internal comms. I DMed you on LinkedIn but if I can be of any help at all to you or your team, I’m here. Thinking of you all 💙