I've been chatting with a live agent since 29th of May but they told me the case was closed now because they can't reach their partner... so what can I do now? It's really frustrating as it's not a small amount of money
@camilledefrober We're sorry to hear that, Camille! ๐ Please reach out via in-app chat so we can take a look at what's going on with the transfer. In the app, go to More -> Help -> Scroll down -> Chat to us. Type "live agent" into chat and an agent will be with you shortly.
@RevolutApp @cryptoholicer Hi @RevolutApp , could you please reply to me as well? I talking about $2 000 that you've lost. I've been chating with your support and they can't help me - it's unbelievable !!
@RevolutApp @Buskjam @RevolutApp I've been chating with your support for almost 2 month now and my case isn't resolved. I have done a transfer to Tanzania for my holiday and my money is stuck somewhere because you've sent it to the wrong SWIFT.... we are talking here of $2,000. Can you please help?
@RevolutApp I've been chating with your support team for almost 2 month now and my case isn't resolved. I have done a transfer to Tanzania for my holiday and my money is stuck somewhere because you've sent it to the wrong SWIFT.... we are talking here of $2k. Can you please help?