Have reached a nadir of bad UX and customer support via @UberEats routing me to no less than 8 different support reps for a gift card I purchased that apparently can't be used by my friend in Canada.
Announcing the Changemakers Award! Are you or someone you know empowering #equity & #justice? We're using #intermitten20 proceeds to help fuel change!💰 Tag us in a video about your work, fill out the form👇 , & be present to win on 8/7 (the 🎟️ 's on us): https://t.co/TemJys7WUr
2 things:
1. I'm moving to Brooklyn, NY in August!
2. I'm helping with @intermittenconf (August 7), a virtual event for changemakers. Want to sponsor? Want to attend? DM me/register at https://t.co/9PZTa51yYV
#socialjustice#virtualevent#communityengagement
More bad #CustomerExperience in the time of #COVID19: @nectarsleep confirmed my refund but now claims they have no record of sending me that email OR the chat that initiated it, even w/ screenshots. Insisting on me donating a used mattress...in a pandemic. Really?
In times like these, you can see what good #CustomerExperience looks like and bad will disrupt people’s lives. @airbnb is performing very badly by closing support tickets without resolution for people affected by covid, ending support chats, and not releasing refunds.
Hey Lone Star State drivers, get better coverage for less money! Enjoy your savings with the people you love. https://t.co/Ms8wMKHYx0 #CoverWhatYouLove#TX
Scaling our company while scaling our culture was one of our biggest achievements in 2019. Vikki Caruso, our SVP, shares a look back at our team's growth. https://t.co/9SRcSjOMAW
We are thrilled to be named on @BuiltInChicago's 2020 Best Places to Work, Best Midsize Companies to Work for and Best Paying Companies. Join our growing team- https://t.co/d4bTBBSliG.
We're excited to announce our Series C funding led by @OMERSVentures with continued support from @AmFamVentures, @CoxEnterprises, and @iacapgroup. We’ll use it to grow our team, launch new states, and keep delivering a smarter #car#insurance experience. https://t.co/AUMWtMMp0d
@kpodnar@subaru_usa@WholeFoods Funny enough, I watched the @patriotact
episode about billionaire philanthropy right after posting this and now only feel MORE UPSET.
Can we talk about how gross it seems when major companies like @subaru_usa and @WholeFoods tell you to buy things...and THEN they’ll donate to non-profits during the holidays?