Candy Parkinson

[Candy Parkinson @candy_parkinson]

@nomadjaden @homestead_start After 9 days, I was cut off again.

[Candy Parkinson @candy_parkinson]

@nomadjaden @homestead_start After 9 days, I was cut off again.

[Candy Parkinson @candy_parkinson]

@nomadjaden @homestead_start At that time I did not agree to limited 4G. I then signed up for unlimited 5G (paid another $99) and put my SIM in a 5 G modem.

[Candy Parkinson @candy_parkinson]

@nomadjaden @homestead_start Then, after 9 days, I was cut off again.

[Candy Parkinson @candy_parkinson]

@nomadjaden @homestead_start I purchased my service on black Friday and got my equipment on December 9th. When I signed up, there was no limit on 4G data. I only had 1 week of service when Nomad came out with unlimited 5G with this limit on a 4G.

[Candy Parkinson @candy_parkinson]

@homestead_start @nomadjaden When I signed up, they advertised unlimited 4G. Then, 7 days after my service started, it went out. Then, I had to pay again for unlimited 5G. I am now told that my 5G modem, even tho it says connected 5G, is drawing 5G data on 4G connection. So, they capped it at 300 gig.

[Candy Parkinson @candy_parkinson]

@nomadjaden I just replied to the email with a screenshot attachment showing that I paid for Unlimited 5G on December 19th.

[Candy Parkinson @candy_parkinson]

@nomadjaden I have only gotten a total of 16 days of service. I DMed you last night, I emailed Nomad support this morning, and I have not heard anything.

[Candy Parkinson @candy_parkinson]

@nomadjaden I am without internet. I did as you said . I DMed you and have no response. I just received my device less than a week ago. I paid for the 1st month when I ordered your service.  Today, less than 1 week of service, I got an email saying my bill is past due. What is happening?