Canny

Helping teams listen to their users to build better products. Feedback is the breakfast of champions 💪

[Canny @cannyHQ]

AI is only as powerful as the data it can access.

Our new MCP Server gives ChatGPT and Claude secure, permission-based access to your Canny data.

Bring real customer feedback into your AI workflows.

See how it works 👇

[Canny @cannyHQ]

@_buf @sarahhum We definitely get that b2c works differently from b2b, and we actually offer b2c discounts. We’d love to show you what those look like if you’d like to DM us or reach out to support.

[Canny @cannyHQ]

@fcucullu Thanks for the shout-out! Glad the Discord integration is working well for your team 🙂

[Canny @cannyHQ]

@nloenne We actually use the browser settings to determine the language for translation, not the IP address. But you can disable automatic translation in your Canny settings. Please feel free to reach out to Canny support directly if you need a hand!

[Canny @cannyHQ]

If you want a full feedback board, you need to constantly promote it to your customers.

Here are 7 simple, effective ways to get customers sharing insights to shape your roadmap:

[Canny @cannyHQ]

Smart product decisions start with the right context.

If you’re using our Salesforce integration, you’ll now see two new columns when viewing opportunities linked to feedback:

✨ Opportunity type (New biz? Expansion? Now you’ll know.)
✨ Salesforce owner (The exact person behind the deal.)

Watch this video to see these new columns in action!

[Canny @cannyHQ]

@Mahmut_Jomaa @haydenbleasel @FeaturebaseHQ Hi Mahmut. Sorry you ran into this. We'd love to dig in and see what might be going on. Please feel free to DM us or reach out at [email protected] if you're open to chatting more.

[Canny @cannyHQ]

Sorting through feedback shouldn’t feel like déjà vu.

✨ Meet the new Knowledge Hub in Autopilot:

Upload your help center articles, dev docs, or internal wikis, and Autopilot will recognize when a customer is asking for an existing feature.

[Canny @cannyHQ]

Driving product adoption isn’t simple, but @Appcues are doing a good job of it.

Part of their success? They use Canny to manage and prioritize customer feedback.

[Canny @cannyHQ]

Roadmaps are essential for every product team, but building one from scratch takes time.

To help, we’ve created 4 free roadmap templates to get you started faster.

Get your free templates here 👉 https://t.co/pdyeqVBJzT

[Canny @cannyHQ]

This October we met together in Howell, Michigan for a cottage-style retreat. ✨ Here's a video recap of our time there!

[Canny @cannyHQ]

Your sales and success teams no longer have to manually track feature requests that come up in their calls.

Autopilot now integrates with @Zoom and @tldview, automatically capturing feedback from call transcripts!

See how it works 👉 https://t.co/p6BWGljYgJ

[Canny @cannyHQ]

@juliuskluijver @rubenpdegroot 1:1 calls are definitely a great way to get user feedback. Heads up, Canny Autopilot integrates with Zoom to automatically capture feedback from all your calls.

[Canny @cannyHQ]

@getfeedio Exciting! 🥳

[Canny @cannyHQ]

What are your favorite tools in your workflow? Reply and let us know 👇

[Canny @cannyHQ]

We’ve rounded up 8 of our favorite tools that we use at Canny ✨ These tools help us do our best work. 🧵

[Canny @cannyHQ]

Our Head of Support, Jacques, uses aText to help support our 13k users.