@TravelexUK You have no completely processed my money without reloading the currency card. You have stolen this money and you can provide me with a solution asap before I take this to the ombudsman.
@TravelexUK I tried to reload my travel card yesterday using the app and the order went through and processed the payment but did not actually reload the card. The money is held in pending and the card remains unloaded. This is an absolute joke.
@mkcouncil I am trying to chase up a refund that was supposed to be sorted last week. Do I need to contact my bank and report the transaction as fraudulent?