@eroaskia4uyaho1 Hello, good day. We apologize for this experience. Please kindly DM us with the BB, BN and MFD of the product, as well as your contact details and location. This would enable our Quality Control Team investigate this. Thank you.
@brokenwingx_ Dear @brokenwingx_ thanks for bringing this to our notice, we are committed to doing a quality check to trace the cause of this. A message has been sent to your DM. Awaiting your response. Thanks
@ismailaojobayo2 @victorkunle3 Dear @ismailaojobayo2 the mail address it was sent to was incorrect, the correct email is [email protected] and not [email protected]. This complaint has been received via DM and we are resolving accordingly. Thank you.
@victorkunle3 Thanks for sharing your complaint, but the mail address is incorrect. We have received this complaint via DM and we are looking into it. Regards
Hi @Icenjoku we are quite shocked about your experience with our product, kindly send us a DM with these details, Mfd date, Batch No. & Expiry Date (these are found on the pack). Please share these with your contact details and the location of the store you purchased this. Thanks
@LoladeSowoolu Thank you for your response. If you purchased a carton, you can send the details on the carton as well. If not, we would appreciate feedback on the pack. Best regards
Hello @LoladeSowoolu, sincere apologies for your recent experience with our product. Please send us a DM, with the pack details (Batch Number, Expiry date, etc) so that we can look into this. Appreciate your feedback. Thanks